Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
Resolution
on June 21, 2026
Posted by: Kimsy
from Massachusetts
[This review was collected as part of a promotion.] The picture is great. It was originally purchased for my sister who is loosing her eye sight. She was able to see it at first but is no longer able to watch it unless it is a game show.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung 50" smart tv
on June 21, 2026
Posted by: JulesRN
from Michigan
[This review was collected as part of a promotion.] Easy to navigate . The sharpness of the picture could be improved my LG that I had previously had a very beautiful picture display. The Samsung seems not as sharp in it's picture quality.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Enjoying my TV
on June 21, 2026
Posted by: gma2010
from Illinois
[This review was collected as part of a promotion.] I am enjoying my new tv. At first I was somewhat intimidated by the new technology but soon became an expert user of the features.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Ate
on June 21, 2026
Posted by: ronicuhh
[This review was collected as part of a promotion.] I recently purchased a Samsung TV and couldn’t be happier with it. The picture quality is incredibly sharp, with vibrant colors and deep contrast that make movies, shows, and games look amazing. The sound quality is clear, the interface is fast and easy to navigate, and apps load quickly without any issues. The design is sleek and modern, making it a great addition to any room. Overall, it’s a reliable, high-quality TV that performs exceptionally well and has exceeded my expectations.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It’s a great TV. I love it
on June 20, 2026
Posted by: STGBD
[This review was collected as part of a promotion.] This tv brought lots of great features to explore if you have time. It works great with my indoor antenna. I love it.
Written by a customer while visiting Samsung US
Customer Rating
4
Great feature
on June 20, 2026
Posted by: Rajendra
[This review was collected as part of a promotion.] I like this product. Picture quality are also good
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on June 20, 2026
Posted by: Julie
from Richmond , VA
[This review was collected as part of a promotion.] Best TV I ever bought! Color, Clarity, everything is amazing!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Lots of problems
on June 20, 2026
Posted by: Awful
[This review was collected as part of a promotion.] Constantly getting interrupted during shows. This tv is awful
Response from Samsung USBy Samsung Advisor, June 22, 2026
Hi Awful,
We appreciate your feedback regarding your U8000FB TV’s performance. If you're experiencing freezing or lag in general response time, please try the following steps:
1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
If you're still noticing performance snags after these steps, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Advisor
We appreciate your feedback regarding your U8000FB TV’s performance. If you're experiencing freezing or lag in general response time, please try the following steps:
1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
If you're still noticing performance snags after these steps, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US