Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
Great picture with fast interface
on June 21, 2026
Posted by: Fonedude
from Fairfield, Iowa
[This review was collected as part of a promotion.] This tv has a great picture and excellent integration to online services such as Netflix and prime video. The remote control is simple and easy to use. The menu interface is responsive and easy to navigate.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice TV
on June 21, 2026
Posted by: Boynton
from Michigan
[This review was collected as part of a promotion.] Nice TV for the $$'s! Very good picture and sound. Easily connects. For being at the top of the 'Good' category, money well spent. Fits very well in the spot. 43".
Written by a customer while visiting Samsung US
Customer Rating
3
Audio Problem
on June 21, 2026
Posted by: Michael H
from Houston, TX
[This review was collected as part of a promotion.] Color and brightness are good, however I am not able to connect to my surround sound system.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
4
Response from Samsung USBy Samsung Advisor, June 22, 2026
Hi Michael H,
We're sorry to hear that you are experiencing issues connecting external devices to your U8000F TV.
You can find information on how to connect external devices via the online e-manual or on our website here: https://www.samsung.com/us/support/televisions-home-audio/home-audio/sound-bars/
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website.
~Samsung Advisor
We're sorry to hear that you are experiencing issues connecting external devices to your U8000F TV.
You can find information on how to connect external devices via the online e-manual or on our website here: https://www.samsung.com/us/support/televisions-home-audio/home-audio/sound-bars/
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
2
55" Class Crystal UHD U8000FB 4K Smart TV (2025)
on June 21, 2026
Posted by: dhlevellandtexas
[This review was collected as part of a promotion.] The remote is not user friendly, and the television. The commands should be on the remote, and simple to read without having to get the instruction manual out! I have 6 televisions, Vizeo, Sony, and Hisense. All of their remotes are simple to understand. Yours is not. The Tv does not read the remote as quickly as my other tv's.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
3
Response from Samsung USBy Samsung Advisor, June 24, 2026
Hi dhlevellandtexas,
We appreciate your thoughts on the U8000F TV’s remote. While it may appear minimal at first glance, many of the buttons are designed with dual or long-press functions to help reduce clutter without sacrificing functionality.
For example:
• Volume rocker: Push UP/DOWN to adjust volume; press and release quickly to MUTE.
• Long-press Volume button: Hold for more than 1 second to access Accessibility Shortcuts.
• RETURN button: Press to go back to the previous screen or menu; when watching TV, it takes you back to the previous channel.
These combined functions help create a cleaner design while keeping everything you need just a button away. If you ever need help with your remote or want to learn more shortcuts, we’re here to assist. You can reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6 PM Sat – Sun), or reach us via text 24/7. You can also reach our LiveChat team by selecting the ‘Support’ link on our website.
~ Samsung Advisor
We appreciate your thoughts on the U8000F TV’s remote. While it may appear minimal at first glance, many of the buttons are designed with dual or long-press functions to help reduce clutter without sacrificing functionality.
For example:
• Volume rocker: Push UP/DOWN to adjust volume; press and release quickly to MUTE.
• Long-press Volume button: Hold for more than 1 second to access Accessibility Shortcuts.
• RETURN button: Press to go back to the previous screen or menu; when watching TV, it takes you back to the previous channel.
These combined functions help create a cleaner design while keeping everything you need just a button away. If you ever need help with your remote or want to learn more shortcuts, we’re here to assist. You can reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6 PM Sat – Sun), or reach us via text 24/7. You can also reach our LiveChat team by selecting the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to hook up
on June 21, 2026
Posted by: Silvernelley
from Michigan
[This review was collected as part of a promotion.] I am very happy with this Tv. The color and contrast is extremely nice! I like how easy it was to set up. I think it took less than 15 mins to start watching TV after hooking it up to my stereo system.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV!
on June 21, 2026
Posted by: Berto
[This review was collected as part of a promotion.] This TV is perfect for our bedroom, setup was extremely easy and the quality is second to none!
Written by a customer while visiting Samsung US
Customer Rating
5
Switch to Samsung!
on June 21, 2026
Posted by: Trin
from El Paso TX
[This review was collected as part of a promotion.] I love how good this TV looks and how my Samsung Galaxy, easily connects. It's. Its B
bright and vibrant. Always recommending samsung products
bright and vibrant. Always recommending samsung products
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good tv.but difficult to switch from one hdmi to a
on June 21, 2026
Posted by: Amar
[This review was collected as part of a promotion.] We'll Hi I am new Delete them to grab milk in a year I Shimshon hello I threw ew
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US