Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
4
Great for movie viewing
on June 22, 2026
Posted by: Reeses
from Orlando FL
[This review was collected as part of a promotion.] The contrast on the TV is adjustable which makes my movie viewing so much more vibrant compared to local TV stations.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV!
on June 22, 2026
Posted by: Sarah2
from Massachusetts
[This review was collected as part of a promotion.] Overall a great TV! The color and resolution is fabulous. The only complaint I have is its not very loud when listening to music. The features and apps are great!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very intuitive and easy to use
on June 22, 2026
Posted by: Shrekd81
[This review was collected as part of a promotion.] Very intuitive menu design, easy to use and add accessories
Written by a customer while visiting Samsung US
Customer Rating
5
Great overall
on June 22, 2026
Posted by: GoSamsung
from Connecticut
[This review was collected as part of a promotion.] Can't ask for a better tv. Best picture best sound best price!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful TV!
on June 22, 2026
Posted by: Nothingfancy
from Michigan
[This review was collected as part of a promotion.] Perfect tv for the space I have. The color is amazing. Everything I watch is crystal clear. Movies seem to come to life. Easy set up and navigation.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very sleek
on June 22, 2026
Posted by: Mon26
from Valley Stream, NY
[This review was collected as part of a promotion.] Great TV, very light and resolution is great. The brightness is great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 22, 2026
Posted by: Minh
from Gig Harbor, WA
[This review was collected as part of a promotion.] The tv are high definition, brightness, clear display and fast changing channels.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible Picture
on June 22, 2026
Posted by: Drumman
[This review was collected as part of a promotion.] Absolutely the worst TV I have ever owned. It constantly self-adjusts to wash everything out. I went online to see if it was just my TV, but it seems this is a common complaint. Every time I put on Apple TV, I have to spend several minutes adjusting it. I have bought other picture frame TVs and have had no problems.
Response from Samsung USBy Samsung Advisor, June 23, 2026
Hi Drumman,
We appreciate your feedback on the picture quality of Samsung’s U8000F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Advisor
We appreciate your feedback on the picture quality of Samsung’s U8000F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Advisor
Written by a customer while visiting Samsung US