Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
Quality picture
on June 23, 2026
Posted by: The1Bri
from Louisiana
[This review was collected as part of a promotion.] love this TV . excellent picture . love that I can set it to go to sleep . quality quality quality. We have four other Samsung TVs. We also have Samsung phones. We Trust Samsung for the quality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
excelent
on June 23, 2026
Posted by: davidcumba
[This review was collected as part of a promotion.] I think the product is excellent; Samsung has always been my favorite TV brand due to its quality and warranty.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great big tv for the price
on June 23, 2026
Posted by: Bryreview
from Az
[This review was collected as part of a promotion.] Great tv love the size and love smart things it’s so intuitive and works
Written by a customer while visiting Samsung US
Customer Rating
4
.
on June 23, 2026
Posted by: TV watcher74
from Elkhart I
[This review was collected as part of a promotion.] Well, the TV is great. But the remote really sucks. And I bought. Another remote. And it's not a whole lot better. You really need to work on that remote.
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Can’t install anything
on June 23, 2026
Posted by: Mere
[This review was collected as part of a promotion.] I can’t install anything like YouTube I had this tv for my daughter for 3 months and I can’t install anything. ATP I ready to send it back
Response from Samsung USBy Samsung Advisor, June 23, 2026
Hi Mere,
Thank you for your feedback. Please know the YouTube app is already installed on your TV. You can customize your Home screens by installing, removing or adding your favorite apps to Apps Home and/or For You Home screen. Here's how:
Searching for & Installing Apps
1. From the Home screen, press up on the remote’s directional pad.
2. Navigate to and select Search.
3. Using the search bar, enter the content or app you’d like to find.
4. Navigate to and select the app you’d like to install, then select Install.
Note: Previously installed apps can be accessed on the Settings screen.
Adding & Managing Apps on Home Screen
1. Go to App Settings (these can be found at the bottom of the Apps screen) and select the app you want to move. The following options will be available:
a. Add to Home: Move the app to your desired location on the Home screen.
b. Delete: Delete app.
c. Lock/Unlock: Lock the app with a PIN so only you can use it. When the app is selected again, you will be prompted to enter the PIN to unlock it.
d. Reinstall: Reinstall the app.
e. View Details: View the app’s information and details.
If you need more help with app management, please don’t hesitate to reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Thank you for your feedback. Please know the YouTube app is already installed on your TV. You can customize your Home screens by installing, removing or adding your favorite apps to Apps Home and/or For You Home screen. Here's how:
Searching for & Installing Apps
1. From the Home screen, press up on the remote’s directional pad.
2. Navigate to and select Search.
3. Using the search bar, enter the content or app you’d like to find.
4. Navigate to and select the app you’d like to install, then select Install.
Note: Previously installed apps can be accessed on the Settings screen.
Adding & Managing Apps on Home Screen
1. Go to App Settings (these can be found at the bottom of the Apps screen) and select the app you want to move. The following options will be available:
a. Add to Home: Move the app to your desired location on the Home screen.
b. Delete: Delete app.
c. Lock/Unlock: Lock the app with a PIN so only you can use it. When the app is selected again, you will be prompted to enter the PIN to unlock it.
d. Reinstall: Reinstall the app.
e. View Details: View the app’s information and details.
If you need more help with app management, please don’t hesitate to reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Love my tvs
on June 22, 2026
Posted by: DebatingSole
[This review was collected as part of a promotion.] My TV is amazing and it can do more than any other TV I've ever had
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best I can’t wait get the biggest one
on June 22, 2026
Posted by: JOCEAN
from Hollywood Florida
[This review was collected as part of a promotion.] ⸻
I recently bought a Samsung UHD 4K Smart TV and I honestly didn’t expect it to impress me this much. The picture quality is sharp, colorful, and detailed enough that even older shows and movies look noticeably upgraded. 4K content especially looks incredible, with crisp edges and really vibrant colors that pop without feeling overdone.
One of the best things about this TV is how smooth everything feels. Streaming apps load quickly, navigation is simple, and switching between inputs or apps is fast and responsive. It makes everyday use feel effortless instead of frustrating.
The design is also a big plus. It’s slim, modern, and looks great whether it’s mounted on a wall or sitting on a stand. It doesn’t feel bulky or distracting in the room at all.
Sound is decent for a flat-screen TV, but like most TVs in this category, it really shines even more with a soundbar. Still, for regular viewing, it gets the job done well.
Overall, this Samsung UHD TV is a solid upgrade that makes movies, sports, and gaming feel more immersive and enjoyable. It delivers great value for the price and turns everyday watching into a noticeably better experience.
⸻
If you want, I can also make it sound more emotional, more funny, or more “5-star Amazon review” style so it wins even more easily.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung TV
on June 22, 2026
Posted by: Josh
from San Diego California
[This review was collected as part of a promotion.] my 43-in Samsung TV is amazing. The picture is eye popping. Sound quality is like your at the movies. 10 out of 10
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US