Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
Great picture and features
on June 24, 2026
Posted by: Nate
from Jasper Indiana
[This review was collected as part of a promotion.] The TV is amazing. The picture is perfect in my opinion. I really enjoy the size of the TV and the mounting options. I will definitely buy Samsung product in the future
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for PS5 and streaming
on June 24, 2026
Posted by: FrostyKitten
from Charlotte, Mi
[This review was collected as part of a promotion.] Looks and sounds amazing. Not only is compatible with Google Home it also integrates well with my PS5, as the game mode lets me use the tv remote to navigate the actual playstation console
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Disappointed
on June 24, 2026
Posted by: Herb
[This review was collected as part of a promotion.] don't like it, very hard to find what you want to do! Would not recommend this particular product.
Needs a remote with the 10 key numbers.
Needs a remote with the 10 key numbers.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
2
Value
1
Response from Samsung USBy Samsung Advisor, June 24, 2026
Hi Herb,
Thank you for sharing your experience. Samsung remotes are designed to offer convenient control, but we understand if you’d prefer to use a universal remote. Many third-party remotes work well with Samsung TVs, though setup steps may vary by brand and model.
To get started, we recommend checking the manufacturer’s instructions for programming codes and pairing methods. If you run into any trouble or have compatibility questions, Samsung Support is happy to help. You can reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available at the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for sharing your experience. Samsung remotes are designed to offer convenient control, but we understand if you’d prefer to use a universal remote. Many third-party remotes work well with Samsung TVs, though setup steps may vary by brand and model.
To get started, we recommend checking the manufacturer’s instructions for programming codes and pairing methods. If you run into any trouble or have compatibility questions, Samsung Support is happy to help. You can reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available at the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great deal fantastic TV
on June 24, 2026
Posted by: MKBarrett
from Johnsburg Illinois
[This review was collected as part of a promotion.] beautiful picture excellent features, perfect size
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great details
on June 24, 2026
Posted by: Lulu
[This review was collected as part of a promotion.] Love the pictures and the way its set up and the screen is amazing
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 23, 2026
Posted by: Boney Poonis
from Annandale, VA
[This review was collected as part of a promotion.] Nice pictures, fast and clear view
Very recommended
Very recommended
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy veiwing
on June 23, 2026
Posted by: Looking Good
from Wash DC
[This review was collected as part of a promotion.] The tv picture is excellent. I have no problem viewing the numerous available channels. Great selection of interesting and engaging topics to choose from.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Going forward... Only Samsung TVs in the house!
on June 23, 2026
Posted by: Doc Blaise
from Douglasville, GA
[This review was collected as part of a promotion.] One of the most important topics that I would like to review is the brightness. I am impressed the quality of the pictures that make the images appear extremely clear. What stands out for me specifically is the contrast and the brightness because due to a brain injury I had to turn the brightness down. The contrast of the images allowed the picture quality to remain clear; hence satisfactory uniformity while managing the brightness. Furthermore, I tend to keep the brightness to a minimum while viewing at night to relax the nervous system. My TV is over 6 years old so the responsiveness of my TV may be a tad bit on the delayed side. To be honest, I am not sure if it is due to the remote; however, there is a little delay noted when navigating from the home button. I am very satisfied with my tv's resolution as it pertains to upscaling. I'm not a resolution gurue, so I'm probably not the best person to ask. I can say that I am more than satisfied with the clarity of the images as if they are one step away from being in the room with me. Due to the fact that I have other TVs in the household made from other manufacturers, I am in a position to make a clear distinction of what I prefer going forward. With that said, I will stick to purchasing Samsung without hesitation.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US