Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
4
TV Review
on June 29, 2026
Posted by: Trophy
[This review was collected as part of a promotion.] Overall good TV just wish it was a little bit more user-friendly as far as shiny you need to the settings and downloading apps
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV!
on June 29, 2026
Posted by: Tony Westside
[This review was collected as part of a promotion.] Beautiful picture! Refresh rate is wonderful! We love the contrast in colors on all the amine shows.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung TV user friendly and high quality
on June 29, 2026
Posted by: BoyMommx2
from Burlington, Iowa
[This review was collected as part of a promotion.] I love using my smart things app as a remote for this TV as well as our other Samsung TV's in our house. If we can't find a remote I can just use my phone to control them and even turn it off from my phone if we left. Picture is crystal clear, can adjust auto picture if needed. Set up was easy, guides you through the process. Overall great product, wish we had gotten samsung TVs sooner than we did!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing all the way around the board completely sa
on June 29, 2026
Posted by: LoganLuckii
[This review was collected as part of a promotion.] Brightness
Contrast
Sleep timer
Screen size
Responsiveness
Contrast
Sleep timer
Screen size
Responsiveness
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Inconsistent
on June 29, 2026
Posted by: MJMC
[This review was collected as part of a promotion.] I currently have two, the oldest is fantastic, the newest is always starting on the China screen of teens dancing and singing. And it is so difficult to get it back on my MS Now channel with Direct TV! It is a crazy waste of time trying to get it back to the screen I last watched!!! And it is sooooooooo loud on the dancing/singing channel in Chinese language...
Response from Samsung USBy Samsung Advisor, June 29, 2026
Hi MJMC,
Thank you for your review. While your U8000F TV may currently default to Samsung TV Plus when powered on, you can customize what your TV does at startup by adjusting the Start Screen Options.
To do this, navigate to: Settings > All Settings > Advanced Features > Start Screen Option and choose from the following:
1. Start with Smart Hub Home – Automatically launches Smart Hub when the TV is turned on. You can enable or disable this option based on your preference.
2. Autorun Multi View Casting – If you cast YouTube content from your mobile device, the TV will automatically display the content using Multi View.
3. Autorun Multi View Mirroring – When you screen mirror your mobile device, Multi View will automatically open to show your device’s screen.
If you need help adjusting these settings or have any other questions, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for your review. While your U8000F TV may currently default to Samsung TV Plus when powered on, you can customize what your TV does at startup by adjusting the Start Screen Options.
To do this, navigate to: Settings > All Settings > Advanced Features > Start Screen Option and choose from the following:
1. Start with Smart Hub Home – Automatically launches Smart Hub when the TV is turned on. You can enable or disable this option based on your preference.
2. Autorun Multi View Casting – If you cast YouTube content from your mobile device, the TV will automatically display the content using Multi View.
3. Autorun Multi View Mirroring – When you screen mirror your mobile device, Multi View will automatically open to show your device’s screen.
If you need help adjusting these settings or have any other questions, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
The Centerpiece of Living Room Entertainment!
on June 28, 2026
Posted by: Chop
from Monticello, Indiana
[This review was collected as part of a promotion.] If you want an immersive home theater experience that balances high-end aesthetics with premium performance, the 65" Class Crystal UHD Smart TV shown in image_3.png checks every single box flawlessly.
Exceptional Quality (Color & Contrast): The picture quality on this display is outstanding. The color reproduction is vibrant and true-to-life, breathing new life into movies and streaming content. Thanks to its striking contrast, you get remarkably deep blacks and clear definition in darker scenes, ensuring you catch every detail exactly as the creators intended.
Sleek Fit & Form (Bezel & Brightness): Design-wise, this TV is a masterclass in minimalism. The ultra-slim bezel maximizes your viewing area and creates a virtually borderless look that blends seamlessly onto any wall or media console. Additionally, the panel packs impressive brightness, easily combating ambient room glare and maintaining a punchy, vivid image even during daytime viewing.
Flawless Functionality (Responsiveness): Navigating the smart interface is incredibly smooth. The responsiveness of the operating system means apps launch instantly, menus load without lag, and flipping between streaming services is crisp and effortless.
It provides an unparalleled balance of sleek modern design and exceptional 4K clarity, transforming everyday viewing into a premium cinematic event.
Exceptional Quality (Color & Contrast): The picture quality on this display is outstanding. The color reproduction is vibrant and true-to-life, breathing new life into movies and streaming content. Thanks to its striking contrast, you get remarkably deep blacks and clear definition in darker scenes, ensuring you catch every detail exactly as the creators intended.
Sleek Fit & Form (Bezel & Brightness): Design-wise, this TV is a masterclass in minimalism. The ultra-slim bezel maximizes your viewing area and creates a virtually borderless look that blends seamlessly onto any wall or media console. Additionally, the panel packs impressive brightness, easily combating ambient room glare and maintaining a punchy, vivid image even during daytime viewing.
Flawless Functionality (Responsiveness): Navigating the smart interface is incredibly smooth. The responsiveness of the operating system means apps launch instantly, menus load without lag, and flipping between streaming services is crisp and effortless.
It provides an unparalleled balance of sleek modern design and exceptional 4K clarity, transforming everyday viewing into a premium cinematic event.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful clear picture and audio
on June 28, 2026
Posted by: Cybernella
[This review was collected as part of a promotion.] I've had this tv for awhile now and it's one of the best I've ever bought. Its crystal clear screen, the sound is amazing so I've never felt the need to get a sound bar.
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty great TV
on June 28, 2026
Posted by: Tyler
from Kansas City, Missouri
[This review was collected as part of a promotion.] I love this TV. The input ports could be better positioned for access while the the TV is hanging on a wall. But overall the physical TV is great. The responsiveness of the operating system is pretty miserable though. This would be a 5/5 if the software was built less for the advertisers and more for the user. The UX seems to revolve around whatever is being promoted at the time, not the programing I watch. And the lag... Ugh! I dread using the search feature. It's so slow and pushes product. Otherwise, very happy.
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US