Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(2,898 Reviews)
Rating breakdown 2,898 reviews
5 Stars
2,056
4 Stars
478
3 Stars
174
2 Stars
83
1 Star
107
90%of customers recommend this product.
(
1,324 out of
1,475)
Customer Reviews for Samsung - Refurbished Excellent - 43 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
3
Keep looking, you can do better🙁🥱👴🙅♂️
on July 4, 2026
Posted by: Chawque
[This review was collected as part of a promotion.] I wasn't as satisfied as I was hoping to be with the already available subscription free content/media/apps and games. especially the games. But it was cool that it was on there already, another star that was taken it's from the need of home internet service. It's frustrating that the TV won't even work at all without hooking up the Wi-Fi so that's why I gave it three out of 5
Written by a customer while visiting Samsung US
Customer Rating
4
Tizen is slow the TV is great
on July 4, 2026
Posted by: Trees
from Los Angeles
[This review was collected as part of a promotion.] The smart TV is bright has decent settings but is limited in the Tizen Ui which is sluggish, and slow. The circling blue and green icons appear frequently, and apps are slow to load. Once in an app and during playback or watching the TV excells at delivering a crisp picture and sound. The TV does well in brightly lit rooms with good contrast and ability to upscale well.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Tv 70inch
on July 3, 2026
Posted by: The Prophet
from Georgia
[This review was collected as part of a promotion.] Great TV. I just bought it so I haven’t used it for too long yet. But I am worried it does allow me to download HBO max. As a product thought great purchase. Quality
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Could be better
on July 3, 2026
Posted by: RealReviewer
from Jacksonville, AR
[This review was collected as part of a promotion.] Honestly the TV is just ok. It does have a good picture but only when what you're watching is bright. If it's dark you ain't seeing anything. Also this TV is sooo slow. It does cloud gaming pretty good. In my opinion the tizen os is just not as good as android TV they should've went with that.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung television
on July 2, 2026
Posted by: Christy
from Springfield, Ga
[This review was collected as part of a promotion.] The television is good. However, there are more difficulties finding and downloading apps, as well as updating them when needed, and finding out how to connect them to Wi-Fi when there's an outage. Also, the volume is horrible. The speakers, or whatever, need a lot of work. I can have my volume at 70 and barely hear it.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing television
on July 2, 2026
Posted by: Deej
[This review was collected as part of a promotion.] Great picture in picture.i can't wait to see what they do next.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
technology is not user friendly
on July 1, 2026
Posted by: Sophie
[This review was collected as part of a promotion.] Unfortunately The technology on the Samsung Is very difficult to deal with and not user-friendly. I’ve had my TV for 6 months and the recent software update has really messed up my settings . Trying to fix it has been extremely difficult. Yes, I’m 72 but it doesn’t have to be this difficult. Do better Samsung!
Written by a customer while visiting Samsung US
Customer Rating
3
Unhappy with auto choice of channels
on July 1, 2026
Posted by: MJMC
from Anthem, Arizona
[This review was collected as part of a promotion.] Previously sent my review, none of the above apply. I am unhappy that it automatically goes to Samsung TV rather than the previous channel, your reply advised how to solve this.
Also to be eligible to award, you ask I show a photo of the TV, yet there is no way to upload that photo!!!
Features
3
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US