Customer reviews from Airo Comfort
Airo Comfort - 10.000 BTU Portable Air Conditioner A/C with Dehumidifier and Remote DIY Window Kit - White
Average customer rating
4.4
(1,491 Reviews)
Rating breakdown 1,491 reviews
5 Stars
993
4 Stars
314
3 Stars
97
2 Stars
30
1 Star
57
Customer Reviews for Airo Comfort - 10.000 BTU Portable Air Conditioner A/C with Dehumidifier and Remote DIY Window Kit - White
Customer Rating
4
So far, so good!
on June 19, 2026
Posted by: Louis D
Easy to install. Cooling like advertised. Hi tech. Is it watching me? :) The window panels are very thin, so the "security bracket" seems a little silly.
Written by a customer while visiting Airo Comfort
Customer Rating
3
Air conditioner Unit
on June 19, 2026
Posted by: Keisha H
It takes 24 hours until your able to use it. That's the only problem.
Written by a customer while visiting Airo Comfort
Customer Rating
5
Much Better
on June 19, 2026
Posted by: Alicia G
I bought one two weeks ago and I had to take it back. I kept getting an error code. Bought another one and it works perfectly.
Written by a customer while visiting Airo Comfort
Customer Rating
5
Easy
on June 19, 2026
Posted by: Ryan A
The process of getting our portable air conditioner taken care of was a breeze. We received the new replacement unit quickly and this is highly appreciated!
Written by a customer while visiting Airo Comfort
Customer Rating
3
No response to message to support.
on June 19, 2026
Posted by: Joe B
I called your support department with a question about the time schedule for cleaning the air filter (one time in the manual states 2 weeks and another states once a month).
Written by a customer while visiting Airo Comfort
Customer Rating
5
Replacement unit
on June 18, 2026
Posted by: Susan H
I replaced my old 7 year old window unit for this unit and it is great
Written by a customer while visiting Airo Comfort
Customer Rating
3
Portable a/c
on June 18, 2026
Posted by: Robert E
All is i only gave 3 stars because i havent used it yet. All good so far.
Written by a customer while visiting Airo Comfort
Customer Rating
4
Feedback Response
on June 18, 2026
Posted by: Joel L
My new AC set up went smoothly- waiting for the next hot day to test it ?
Written by a customer while visiting Airo Comfort