Dear Valued Customer, We understand your concerns, and we appreciate your feedback. We want to reassure you that your case has been successfully registered in our system, thanks to your review. To expedite the resolution process and provide you with the fastest assistance, we kindly request you to contact our Customer Care Center at canadasupport@hisense.com. When emailing, please include your name, phone number, and your dedicated tracking number, which, in your case, is #1143. (Please ensure to include your case number in the subject of your email.)
Rest assured, your case will receive dedicated attention as soon as we receive your email. Your satisfaction is our utmost priority. Thank you for your understanding, and we wish you a wonderful day. Warm regards, Hisense Marketing Team