when I first got my cooler it had a manufacturer damage, I contacted customer service and they were quick to get back to me and send me a replacement one. I love it!
I bought this for my college daughter’s birthday. She’s in love and gets asked about it a lot. Her favorite use is keeping her boiled crawfish warm after getting takeout. Gotta love a Louisiana girls priorities.
The lid does not open and close smoothly. Almost like it’s a refurbished one from the 90’s.
No, I would not recommend this to a friend.
Response from igloocoolers.comBy MG, Customer Service, April 9, 2021
Hi Jackie, we are so sorry to hear you are unhappy with your purchase and that your cooler arrived in less than perfect condition. We do see you were able to get a return initiated. If you need any further assistance please feel free to reach out to customerservice@shop.igloocoolers.com