I was excited to receive my cooler, but immediately was disappointed when I opened it. The hinges are super low quality. When you open it you can hear an awful creaking noise—I can't imagine it would last very long. The screws attached to the hinges are also not securely attached. I tried to tighten with a screwdriver but it didn't help. Considering this is a "retro" cooler, I was assuming the quality would be the same of the past. Disappointed in Igloo for releasing a plastic product that will quickly end up in the landfill.
No, I would not recommend this to a friend.
Response from igloocoolers.comBy MG, Customer Service, May 23, 2023
We are so sorry to hear you're unhappy with your purchase. Please feel free to reach out to our customer service team. They would be happy to help find a solution for you!
Perfect cooler for my husband and I to take our things in. Light weight and still holds ice very well. The picnic basket style handles make it easy for 1 person to carry and still have a free hand.
Nice cooler everything looks like good quality. Only problem is my handles don’t align when you pull them together. The peg and holes don’t align makes the handle not really snap together. Also disappointing that they didn’t include the plastic removable tray for the upper part of the the cooler.