Customer reviews from crock-pot.com
Crockpot - GO Electric Lunch Box - Mussel Gray
Average customer rating
4.5
(143 Reviews)
Rating breakdown 143 reviews
5 Stars
106
4 Stars
18
3 Stars
7
2 Stars
4
1 Star
8
87%of customers recommend this product.
(
104 out of
120)
Customer Reviews for Crockpot - GO Electric Lunch Box - Mussel Gray
Customer Rating
1
Not as good as the Lunch Crock
on November 1, 2023
Posted by: Lunch Crock is Better
If you had the Lunch Crock, then you'd know how bad the CrockPot Go is and wouldn't know what you're missing.
I wish they made a larger version of the Lunch Crock instead.
No, I would not recommend this to a friend.
Response from crock-pot.comBy CrockPot, November 23, 2023
Thank you for taking your time to post this review.
We are sorry to hear that you are not satisfied with our Crock-Pot GO Portable Food Warmer. We appreciate your feedback and we will take it under the consideration.
If you need any further assistance, please contact us directly via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you and please stay safe!
Crockpot Consumer Care
We are sorry to hear that you are not satisfied with our Crock-Pot GO Portable Food Warmer. We appreciate your feedback and we will take it under the consideration.
If you need any further assistance, please contact us directly via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you and please stay safe!
Crockpot Consumer Care
Written by a customer while visiting crock-pot.com
Customer Rating
1
Downgrade
on October 21, 2023
Posted by: TimA
Besides the increased capacity, this was a downgrade from the round Lunch Crock.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Crockpot Consumer Care, October 24, 2023
Hello,
Thank you for taking the time to submit a review. Your feedback is important to us as it helps us to improve our products and services continuously.
We sincerely apologize for this situation, this is not the experience we would like you to have and we will pass this on to our product team.
We pride ourselves on being the best in the business and would like the opportunity to turn this experience around for you.
We want to learn more about your situation and what exactly happened. Therefore we encourage you to please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat.
We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you.
Thank you for taking the time to submit a review. Your feedback is important to us as it helps us to improve our products and services continuously.
We sincerely apologize for this situation, this is not the experience we would like you to have and we will pass this on to our product team.
We pride ourselves on being the best in the business and would like the opportunity to turn this experience around for you.
We want to learn more about your situation and what exactly happened. Therefore we encourage you to please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat.
We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you.
Written by a customer while visiting crock-pot.com
Customer Rating
5
Just one thing...
on October 20, 2023
Posted by: Wosmo
I love it! Gets your food just hot enough without cooking it. My only critique would be to request Crockpot offer accessories. Carriers, containers, and additional pans would be amazing!
Written by a customer while visiting crock-pot.com
Customer Rating
5
Great little pot
on October 14, 2023
Posted by: goldcrown
from Saratoga Springs NY
Gender:Male
Frequency of use:Daily
Length of ownership:1 week
I have used the round one for almost a year and I love it...but I have lost the cord...how do I get a replacement cord?
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
1
Uneven heating
on September 5, 2023
Posted by: Mzhoppr
from Virginia
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
I also wish I would have read the reviews here first. I had the lunch crock for 17 years, yes it lasted that long! The only reason I had to get a new one was because my cord dry rotted. I bought this design because I thought it would be easier to take other things besides soups and pastas. I am disappointed in the heating. Like others have stated, the bottom gets super hot but the top gets a tiny bit warm, sometimes still on the cold side depending on what you pack. I would recommend buying the lunch crock instead of this.
No, I would not recommend this to a friend.
Response from crock-pot.comBy CrockPot Consumer Care, September 7, 2023
Hello there Mzhoppr!
Thank you for taking the time to submit a review. Your feedback is important to us as it helps us to improve our products and services continuously. We're sorry to hear about your situation with the Unit, this is not the experience we would like you to have.
We would like the opportunity to turn this experience around for you. We want to learn more about your situation and what exactly happened. Therefore we encourage you to please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you and please stay safe!
Thank you for taking the time to submit a review. Your feedback is important to us as it helps us to improve our products and services continuously. We're sorry to hear about your situation with the Unit, this is not the experience we would like you to have.
We would like the opportunity to turn this experience around for you. We want to learn more about your situation and what exactly happened. Therefore we encourage you to please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you and please stay safe!
Written by a customer while visiting crock-pot.com
Customer Rating
5
Best Decision!
on July 25, 2023
Posted by: ClaudetteB
from Los Angeles
Gender:Female
Frequency of use:Yearly
Length of ownership:3 months
I am so happy with this purchase. It took some getting used to because you need to learn how to use the lid. The lid allows for air to trap in the stainless steel container which makes the food not dry out and cook evenly. I use this daily every weekday at work and it makes meal prepping easy. I have lost 15 lbs just by not ordering out. The container is also very easy to clean and lightweight to carry.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
5
Works as advertised
on July 20, 2023
Posted by: ScottT
from Dayton, OH
Gender:Male
Frequency of use:Daily
Length of ownership:1 week
I've had several lunches in this and it has been very convenient and heats my food very well. I plug it in 2 hours before lunch and my food is as hot as if I were pulling it out of the over or crockpot. I've had several different types of food inside of this and have not had one issue with uneven heating or not heating enough. I recommend it.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
3
Downgrade from the Lunch Crock
on July 3, 2023
Posted by: leofi
If you haven't used the smaller Lunch Crock, then you probably wouldn't know that the CrockpotGo has a worse heating design than the Lunch Crock.
The Lunch Crock heats more evenly from the bottom and sides while the CrockPotGo only heats from the bottom. Plus the bottom needs to be at a higher temperature to heat the food which causes the food at the bottom to get dry/burnt unless you have very moist food or don't leave the food inside for too long. The Lunch Crock doesn't have this issue even if the food's been inside all day long.
The CrockPotGo is no better than the other cheaper electric lunchboxes out there.
I went back to my Lunch Crock. I hope they make a larger version of it.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Crockpot, July 4, 2023
Hello
Thank you for taking your time to post this review. Your feedback is important to us.
We are sorry to hear that you are not satisfied with our CrockpotGo™ Portable Food Warmer, Electric Lunch Box with Detachable Cord. If there is anything we can do for you or you have any further questions, please contact us directly via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you and please stay safe!
Crockpot Consumer Care
Thank you for taking your time to post this review. Your feedback is important to us.
We are sorry to hear that you are not satisfied with our CrockpotGo™ Portable Food Warmer, Electric Lunch Box with Detachable Cord. If there is anything we can do for you or you have any further questions, please contact us directly via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you and please stay safe!
Crockpot Consumer Care
Written by a customer while visiting crock-pot.com