Customer reviews from crock-pot.com
Crockpot - GO Electric Lunch Box - Mussel Gray
Average customer rating
4.5
(141 Reviews)
Rating breakdown 141 reviews
5 Stars
106
4 Stars
17
3 Stars
6
2 Stars
4
1 Star
8
87%of customers recommend this product.
(
104 out of
119)
Customer Reviews for Crockpot - GO Electric Lunch Box - Mussel Gray
Customer Rating
5
Just one thing...
on October 20, 2023
Posted by: Wosmo
I love it! Gets your food just hot enough without cooking it. My only critique would be to request Crockpot offer accessories. Carriers, containers, and additional pans would be amazing!
Written by a customer while visiting crock-pot.com
Customer Rating
5
Great little pot
on October 14, 2023
Posted by: goldcrown
from Saratoga Springs NY
Gender:Male
Frequency of use:Daily
Length of ownership:1 week
I have used the round one for almost a year and I love it...but I have lost the cord...how do I get a replacement cord?
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
1
Uneven heating
on September 5, 2023
Posted by: Mzhoppr
from Virginia
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
I also wish I would have read the reviews here first. I had the lunch crock for 17 years, yes it lasted that long! The only reason I had to get a new one was because my cord dry rotted. I bought this design because I thought it would be easier to take other things besides soups and pastas. I am disappointed in the heating. Like others have stated, the bottom gets super hot but the top gets a tiny bit warm, sometimes still on the cold side depending on what you pack. I would recommend buying the lunch crock instead of this.
No, I would not recommend this to a friend.
Response from crock-pot.comBy CrockPot Consumer Care, September 7, 2023
Hello there Mzhoppr!
Thank you for taking the time to submit a review. Your feedback is important to us as it helps us to improve our products and services continuously. We're sorry to hear about your situation with the Unit, this is not the experience we would like you to have.
We would like the opportunity to turn this experience around for you. We want to learn more about your situation and what exactly happened. Therefore we encourage you to please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you and please stay safe!
Thank you for taking the time to submit a review. Your feedback is important to us as it helps us to improve our products and services continuously. We're sorry to hear about your situation with the Unit, this is not the experience we would like you to have.
We would like the opportunity to turn this experience around for you. We want to learn more about your situation and what exactly happened. Therefore we encourage you to please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you and please stay safe!
Written by a customer while visiting crock-pot.com
Customer Rating
5
Best Decision!
on July 25, 2023
Posted by: ClaudetteB
from Los Angeles
Gender:Female
Frequency of use:Yearly
Length of ownership:3 months
I am so happy with this purchase. It took some getting used to because you need to learn how to use the lid. The lid allows for air to trap in the stainless steel container which makes the food not dry out and cook evenly. I use this daily every weekday at work and it makes meal prepping easy. I have lost 15 lbs just by not ordering out. The container is also very easy to clean and lightweight to carry.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
5
Works as advertised
on July 20, 2023
Posted by: ScottT
from Dayton, OH
Gender:Male
Frequency of use:Daily
Length of ownership:1 week
I've had several lunches in this and it has been very convenient and heats my food very well. I plug it in 2 hours before lunch and my food is as hot as if I were pulling it out of the over or crockpot. I've had several different types of food inside of this and have not had one issue with uneven heating or not heating enough. I recommend it.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
3
Downgrade from the Lunch Crock
on July 3, 2023
Posted by: leofi
If you haven't used the smaller Lunch Crock, then you probably wouldn't know that the CrockpotGo has a worse heating design than the Lunch Crock.
The Lunch Crock heats more evenly from the bottom and sides while the CrockPotGo only heats from the bottom. Plus the bottom needs to be at a higher temperature to heat the food which causes the food at the bottom to get dry/burnt unless you have very moist food or don't leave the food inside for too long. The Lunch Crock doesn't have this issue even if the food's been inside all day long.
The CrockPotGo is no better than the other cheaper electric lunchboxes out there.
I went back to my Lunch Crock. I hope they make a larger version of it.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Crockpot, July 4, 2023
Hello
Thank you for taking your time to post this review. Your feedback is important to us.
We are sorry to hear that you are not satisfied with our CrockpotGo™ Portable Food Warmer, Electric Lunch Box with Detachable Cord. If there is anything we can do for you or you have any further questions, please contact us directly via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you and please stay safe!
Crockpot Consumer Care
Thank you for taking your time to post this review. Your feedback is important to us.
We are sorry to hear that you are not satisfied with our CrockpotGo™ Portable Food Warmer, Electric Lunch Box with Detachable Cord. If there is anything we can do for you or you have any further questions, please contact us directly via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you and please stay safe!
Crockpot Consumer Care
Written by a customer while visiting crock-pot.com
Customer Rating
5
Works Perfectly
on June 7, 2023
Posted by: NOLA KW guy
from New Orleans, LA
Gender:Male
Frequency of use:Monthly
Length of ownership:1 month
I have now owned this unit for a year, so I feel confident in writing this review. I love this thing. It holds enough food for me to eat and not still be hungry; the food is warmed or even hot all the way through. The only complaints I can think of are, and its nit picking, is there is no on/off switch; if you don't remember to pull the plug, it can overheat the food. I read a lot of reviews talking about how only the bottom gets hot but I simply leave the cooking pan in the bottom portion of the unit. The whole unit stays nice and cool; perfectly safe to the touch. Overall, great product and I've used it daily for over a year now.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
1
The bottom gets way too hot.
on March 6, 2023
Posted by: retus
As the others at crock-pot.com have said, the design of this results in uneven heating. Crockpot knew of this by making the only side (the bottom) that has a heat source get very hot just so the other parts can heat up too. However, this results in the bottom being too hot. I can even hear my food/drops of liquid sizzling on the bottom. You can cook an egg on this.
No, I would not recommend this to a friend.
Response from crock-pot.comBy consumer care , CrockPot , March 9, 2023
Hi there,
We are sorry to hear that the bottom of your product gets way too hot. Kindly contact us directly via https://www.crock-pot.com/support/contact-us or LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you!
CrockPot® Consumer Car
We are sorry to hear that the bottom of your product gets way too hot. Kindly contact us directly via https://www.crock-pot.com/support/contact-us or LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you!
CrockPot® Consumer Car
Written by a customer while visiting crock-pot.com