Customer reviews from Hyper
Hyper - DUO 7-Port USB-C Hub - USB-C Docking Station for Apple MacBook Pro and Air - Silver
Average customer rating
3.4
(113 Reviews)
Rating breakdown 113 reviews
5 Stars
40
4 Stars
23
3 Stars
15
2 Stars
12
1 Star
23
Customer Reviews for Hyper - DUO 7-Port USB-C Hub - USB-C Docking Station for Apple MacBook Pro and Air - Silver
Customer Rating
1
Don't buy.
on June 10, 2026
Posted by: Engigeek
1. Requires you relinquish use of standrd power input. 2. This then requires use of one of the two (only two) USB-C ports for power input. 3. Black magnetic strip does not fit 2023 MacBook Pro as the computer case is thicker than the strip allows. 4. This then requires using without that strip and it then does not fit snugly against the computer. When I first tried it, I had these problems and thought I would look at it later. It is later and I realized I wasted money on this. Too fe ports and bad design all around.
Response from HyperBy Hyper Support, June 15, 2026
Thanks for the feedback—sorry to hear this didn’t meet your expectations.
The black magnetic strip is an optional alignment accessory and may not be compatible with all MacBook models or thicker cases, such as some 2023 MacBook Pro configurations. If it doesn’t fit, the hub can be used without it.
In those cases, the included USB-C cable is used to connect the hub directly to your MacBook for proper alignment and use.
The USB-C 40Gbps 100W PD (Thunderbolt 3 compatible) port is for pass-through charging, meaning your MacBook charger can be connected to the hub when you need to charge—there is no requirement to keep it connected at all times.
We appreciate your feedback on the design and port setup, and it’s been shared with our product team for review. If you would like to our team would be happy to assist you with locating a hub that may suit your needs. They can be reached at 844-674-6789 Monday thru Friday 10 AM to 7 PM EST.
The black magnetic strip is an optional alignment accessory and may not be compatible with all MacBook models or thicker cases, such as some 2023 MacBook Pro configurations. If it doesn’t fit, the hub can be used without it.
In those cases, the included USB-C cable is used to connect the hub directly to your MacBook for proper alignment and use.
The USB-C 40Gbps 100W PD (Thunderbolt 3 compatible) port is for pass-through charging, meaning your MacBook charger can be connected to the hub when you need to charge—there is no requirement to keep it connected at all times.
We appreciate your feedback on the design and port setup, and it’s been shared with our product team for review. If you would like to our team would be happy to assist you with locating a hub that may suit your needs. They can be reached at 844-674-6789 Monday thru Friday 10 AM to 7 PM EST.
Written by a customer while visiting Hyper
Customer Rating
5
Must-have for versatility
on September 20, 2023
Posted by: Jeffrey P.
[This review was collected as part of a promotion.] Great accessory for Mac laptops. Most organizations have an HDMI plug for presentations, and there are hubs for both USBC and USBA for power and different thumb drives.
A must-have for making presentations and for personal use away from the office.
A must-have for making presentations and for personal use away from the office.
Written by a customer while visiting Hyper
Customer Rating
5
Solved the issue for live performance on MacBook Pro M2
on July 20, 2023
Posted by: Jane L.
[This review was collected as part of a promotion.] Needed to access external drives and controller keyboard for live performance on a MacBook Pro M2 and this hub made it possible. Efficient and sturdy.
Written by a customer while visiting Hyper
Customer Rating
4
Good hub
on June 13, 2023
Posted by: J. J.
[This review was collected as part of a promotion.] Very effective mini-hub for my 2023 13" Macbook Pro. Downsides are, as others have noted: ethernet cable is VERY difficult to remove from the ethernet port, and the Macbook doesn't close completely with the hub attached. Otherwise works well.
Written by a customer while visiting Hyper
Customer Rating
1
Can’t get problem corrected
on May 27, 2023
Posted by: Gypsy F.
[This review was collected as part of a promotion.] Wrong item in right box. Can’t get anything done about it.
Written by a customer while visiting Hyper
Customer Rating
2
Frustrating that it doesn’t work all the time
on May 16, 2023
Posted by: Shawn C.
[This review was collected as part of a promotion.] Bought it to use external monitors and flash drives. The monitors flicker very few minutes, the drives disconnect. Very frustrating. The device doesn’t seem to set into the MacBook all that well.
Written by a customer while visiting Hyper
Customer Rating
5
I love it it is
on March 24, 2023
Posted by: Laurie D.
[This review was collected as part of a promotion.] I love it it is so much better than the first hyperdrive thank you, wonderful custom er service
Written by a customer while visiting Hyper
Customer Rating
5
Works great. You are able
on March 7, 2023
Posted by: Vince S.
[This review was collected as part of a promotion.] Works great. You are able utilize different external components simultaneously
Written by a customer while visiting Hyper