Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Book6 Pro - Copilot+ PC - 14" 3K AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory -512GB SSD - Gray
Average customer rating
4.6 out of 5
4.6
(38 Reviews)
Open Ratings Snapshot
Rating breakdown 38 reviews
5 Stars
30
4 Stars
5
3 Stars
1
2 Stars
1
1 Star
1
0%of customers recommend this product. 
(
0 out of 1
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Book6 Pro - Copilot+ PC - 14" 3K AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory -512GB SSD - Gray
Customer Rating
5 out of 5
5
Slim Sleek and Powerful
on October 20, 2026
Posted by: BKinOH
[This review was collected as part of a promotion.] This was my first time stepping away from bulky processors and desktop computers. The slim and sleek design of the Galaxy Boox 6 Pro is an added bonus, but I chose this laptop because of the quality of the manufacturing and the components. The processing power, USB port selection, and the gorgeous AMOLED screen make this laptop feel luxurious, and capable of doing the job. By only advice, 32GB RAM is mandatory
in my opinion, don't buy a Ferrari and then give it the cheapest gasoline possible. Treat this laptop as a processing powerhouse and enjoy a quality laptop!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 23, 2026
Hey there BKinOH,
Thank you so much for taking the time to share your feedback about your experience with your new Samsung Galaxy Book6 Pro. Your insights are essential to helping us refine our product selection and drive future innovations. The Galaxy Book6 Pro is an excellent choice when it comes to PCs due to its unmatched combination of elite power efficiency, ultra-premium display quality, and lightweight portability. Powered by Intel’s Core Ultra Series 3 processors, the Galaxy Book6 Pro bridges the gap between raw productivity and the hyper-efficient battery life traditionally dominated by ARM architecture. With upgraded fans and a larger vapor chamber, the Galaxy Book6 Pro runs up to 35% cooler and significantly quieter under load compared to previous generations. Through features like Multi Control (sharing a mouse/keyboard between phone, tablet, and PC), Quick Share, and Auto Switch for Galaxy Buds, the cross-device continuity rivals our competitor's hardware integration. We're thrilled to hear that your new Galaxy Book6 Pro is delivering the performance and functionality you need! Feel free to reach out to our Support Team if you would like to share additional feedback or if you need further assistance. Thanks again for your loyalty and for being a part of the Galaxy ecosystem!
- Debra

Samsung Support
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Galaxy Book6 Pro
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-pro/
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Disappointing reliability for a premium laptop
on October 18, 2026
Posted by: Christian
from California
Expertise:Intermediate
I've been a proud constant user of Samsung products, starting from using the Samsung S4 active and choosing this laptop over main competitors, because I have trusted Samsung's reliability, reputation, and experience with their other products. But after 5 months of regular usage, my screen intermittently flickers with horizontal lines, and apparently it's likely a hardware issue. I have troubleshoot display settings and graphics drivers. I'm spending flagship/premium money for an issue like this to quickly happen? Not even a year has passed. I've potentially got to go without my laptop for weeks once I make my warranty claim? This level of reliability is extremely disappointing.
My non-samsung laptop from 2014 served me incredibly well until 2020 when the battery deteriorated. Still worked properly when plugged in with charger. 5+ years no problem vs. After 5 months of this laptop--- a defective screen issue.
This has seriously damaged my confidence in the quality and long-term reliability of its laptop.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
2 out of 5
2
Response from Samsung USBy R&R Team, October 19, 2026
Hey there Christian,
Thank you for sharing your thoughts with us regarding your Galaxy Book6 Pro experience. We appreciate your honest feedback as we continue enhancing our product line to better meet the needs and expectations of our customer base. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+, available to eligible devices, that would offer the ultimate peace of mind when it comes to protecting your investment. If your Windows laptop or tablet PC screen is flickering, displaying dead pixels, or has colored lines, you may need to update your drivers using Windows Update or Samsung Update. You can also try adjusting the screen resolution. Please do not hesitate to reach out to our Samsung Support Team after checking out the shared resources below, if you would like additional assistance with resolving what you've described. Thank you for being a faithful Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
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Facebook Messenger
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https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book6 Pro
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-pro/
Samsung PC screen flickers
https://www.samsung.com/us/support/troubleshoot/TSG10002787/
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Functional
on October 17, 2026
Posted by: DuckyDee
[This review was collected as part of a promotion.] I purchased this computer recently to replace a previous Samsung computer.
I was concerned about the size.
This computer has exceeded my expectations in ability to stay charged even while using multiple apps.
It is incredibly fast and stays connected. It could use additional ports and a number pad but it is by far one of the best I have owned.
I use it for multiple different things including web design and coding. It was a good choice.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, October 27, 2026
Good day DuckyDee,
Thank you for sharing your feedback with us regarding your recent experience with your Galaxy Book6 Pro. We truly value your insights, and your comments help us improve our product line. You'll find that the Galaxy Book6 Pro is an excellent choice for your web design and coding projects. It is built to handle development environments and design software smoothly, ensuring a reliable workflow. Why The Galaxy Book6 Pro Elevates Your Web Design and Coding Experience:
• Exceptional Performance: Powered by the latest Intel Core Ultra Series 3 processors, this PC effortlessly manages demanding workflows, seamless multitasking, and rapid code compilation.
• Ample Memory & Storage: With configurations supporting up to 32GB of high-speed LPDDR5X RAM and a 1TB NVMe SSD, you can comfortably run local servers, modern IDEs like Visual Studio Code, and intensive design tools alongside multiple browser tabs with zero slowdown.
• Brilliant, Professional Display: The 120Hz Dynamic AMOLED 2X touchscreen delivers ultra-sharp resolution (up to 2,880 × 1,800) and exceptional color accuracy perfect for precise UI/UX design, while 1,000 nits of HDR brightness ensures clear visibility in any environment.
• On-the-Go Portability: Designed for ultimate mobility, this ultra-thin laptop weighs between just 1.24kg and 1.59kg (depending on your choice of size) and features an extended battery life to keep you productive wherever inspiration strikes.
• Versatile Connectivity: Equipped with a full suite of modern and traditional ports, including Thunderbolt 4, USB-A, and HDMI, you can easily connect external monitors and creative peripherals without the hassle of carrying extra dongles. We are always here to support you or hear your thoughts, so please reach out to our Support Team anytime. Thank you for your continued support and loyalty.
- Debra

Samsung Support
smsng.us/Samsung-Support
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Galaxy Book6 Pro
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-pro/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Book 6 Pro
on October 14, 2026
Posted by: HVACGUY
[This review was collected as part of a promotion.] I ain't never been much of a computer hand, but this here Samsung Galaxy Book6 Pro has flat-out knocked my boots off.
​It starts up faster than a startled deer, and the way it hooks right up to my Samsung phone is downright slick. You take a picture or scribble a note on your phone, and boom, it's sitting right there on the big screen without tangling up a single wire. Moving between the two is smoother than butter on hot cornbread, and even an old boy like me figured it out in no time flat.
​She's feather-light to carry, runs like a scalded dog, and has made getting my work done a whole lot easier. If you already carry a Samsung in your pocket, hooking it up with this machine is about the best decision you can make.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 15, 2026
Salutations HVACGUY,
Thanks for sharing your sentiments with us regarding your Galaxy Book6 Pro experience. We value your feedback as we improve our product line to best suit your needs and expectations. Your Galaxy Book6 Pro is a great option for those who value portability, a vibrant display, and deep integration with Samsung phones and tablets. It's powered by Intel Core Ultra Series 3 (Panther Lake) processors and integrated Intel Arc graphics (such as the Arc B390) with up to 32GB of LPDDR5X RAM, making it able to easily handle heavy multitasking, web development, photo editing, and light-to-moderate gaming smoothly. It's wonderful to hear how pleased you are with your purchase and the functionality of your new PC. We'd love to hear more, if you would like to share. Samsung Support is standing by to further assist you at your leisure. Thank you for being a cherished Samsung customer.
- Debra

Samsung Support
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Facebook Messenger
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Galaxy Book6 Pro
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-pro/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is the best computer I've ever owned.
on October 8, 2026
Posted by: June8675blue
[This review was collected as part of a promotion.] I will always choose a samsung note computer six pro over any device as quite amazing. It can do anything and everything with quick , fast efficiency. Rather, you're only goo on a trip or at home, just relaxing with family.This is the computer to get trust me , you won't regret it.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 8, 2026
Hello June8675blue,
Thanks for sharing your experience using the Samsung Galaxy Book6 Pro. Your feedback is invaluable to us as we continue to innovate while enhancing our product line to better align with your needs and expectations. If you want a premium, ultra-thin Windows laptop with an exceptional screen, long-lasting battery, and deep integration with Samsung Galaxy smartphones, the Galaxy Book6 Pro is a great choice. Your Galaxy Book6 Pro features a vibrant Dynamic AMOLED 2X touchscreen (with 3K 2880x1800 resolution and a 120Hz adaptive refresh rate) that delivers deep blacks, vivid colors, and high peak brightness. It has been designed with a solid, lightweight aluminum chassis. The 14" model weighs roughly 2.7 lbs and the 16" model weighs around 3.5 lbs, measuring under 12 mm thick. You can expect an exceptionally powerful processor when it comes to efficiency, too! What's not to love with your Galaxy Book6 Pro? It's great to hear that you've been pleased with your purchase so far. If you would like to share additional insights with us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a cherished Samsung customer.
- Debra

Samsung Support
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Facebook Messenger
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Galaxy Book6 Pro
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-pro/
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Fantastic laptop for daily work and entertainment
on September 30, 2026
Posted by: TechUser99
[This review was collected as part of a promotion.] I chose the Galaxy Book6 Pro because I needed a fast, reliable, and lightweight laptop for both work and streaming. The performance is smooth when multitasking across multiple apps, and the display quality makes watching movies and videos look crisp and vibrant. It handles all my daily productivity tasks effortlesly, and the battery life gets me through long sessions without needing to constantly plug in. But im kinda tired of the laptop and chose to upgrade
Value
3 out of 5
3
Response from Samsung USBy R&R Team, October 1, 2026
Salutations TechUser99,
Thank you for taking the opportunity to share your experience using the Samsung Galaxy Book6 Pro. Your feedback is appreciated as we continue to improve our product line to suit the needs of our customer base. The Samsung Galaxy Book6 Pro combines a ultra-thin, lightweight aluminum design with exceptional, all-day battery life along with a vibrant 3K Dynamic AMOLED 2x touchscreen with a smooth 120Hz adaptive refresh rate and high peak brightness for effortless outdoor visibility. We're thrilled to hear that you've been enjoying the features and functionality of your Galaxy Book6 Pro so far. Your sentiments let us know that we're headed in the right direction! If you would like to share additional feedback with us or if we can assist you in any way, please do not hesitate to reach out to our Samsung Support Team. Thank you for being a valued Samsung customer.
- Debra

Samsung Support
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Samsung Community
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Galaxy Book6 Pro
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-pro/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Interconnected
on September 29, 2026
Posted by: Elmodude
[This review was collected as part of a promotion.] I chose the Galaxy Book6 pro because of the gorgeous screen and the ability to pair it with all my samsung devices!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 9, 2026
Howdy Elmodude,
Thank you for taking the time to share your experience and feedback with us. We appreciate your insights and the opportunity to hear from you. Your candor is important to us and helps guide our ongoing efforts to improve our product line and provide the best possible experience for our customers. It's so nice to hear how pleased you've been with the addition of your Galaxy Book6 Pro and that you've been enjoying the vibrant display and connectivity offered. If you would like to share any other feedback with us, please do so by contacting Samsung Support. Thank you for your continued support and for being a valued Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
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Galaxy Book6 Pro
https://www.samsung.com/us/computers/galaxy-book/galaxy-book6-pro/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great screen clarity.
on September 27, 2026
Posted by: CLTingen
[This review was collected as part of a promotion.] Ex excited to try this new Samsung laptop out.Samsung's company's been great, helping me get things moving in the right direction.To start a new chapter in life , very grateful for the opportunity that's been given , and the help they have done in all. Also, trying to help me say safe with the privacy.So won't have any copycats , they've been great trying to get my privacy to the high standards. Thank you samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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