I have an excellent experience ordering online. The 6 chairs I ordered came promptly. Because it was the Christmas season and our church office was closed between Christmas and New Years, the chairs were not assembled. When I came back to work on January 5, one of our volunteers had assembled the chairs (which was nice). However, we were sent 4 ladder back chairs and two (2) criss-cross back chairs. Duh!
We are a busy bar in Nashville and have tried numerous barstools. These work well for our needs as they are sturdy and durable. We will reorder as the need arises.
I purchased 8 of these chairs for my basement speakeasy. They were simple to assemble and will hold larger people. I was missing a foot pad on one of the chairs but the customer service department sent one out right away.