I just received the chair and put it together today. I find it to be very comfortable and the lumbar support hits me at the right spot on my back. It is very sturdy. I am a big but not tall woman. I am 5'5" and I am able to easily touch the floor when I sit in the chair. I am looking forward to using this chair for my WAH job and also to do tasks in my kitchen.
The chair came damaged, however the box had been destroyed and parts were physically protruding from the box. The thing about that was the loose parts just floating in the box. The other thing is the chair won't lean back without great effort because the supporting structure of the seat is not centered. When you attempt to roll into the desk by pulling the chair with the feet, the chair wants to roll on the wheels in front and load them unevenly and causing stress to and damaging wheels.
No, I would not recommend this to a friend.
Response from bizchair.comBy Customer Care, May 11, 2021
We are so sorry to hear about the condition of your chair when it arrived and the issues you are having. Your satisfaction is very important to us. I have opened a case with our quality team who can assist you in getting your issues resolved and the chair in great working condition. You should hear from one of our reps within the next 24 hours. Thank you for sharing your experience. We will get this resolved as quickly as possible. Thanks AB
I bought more expensive chairs that were trash. I weigh 375 lbs the chair lifts and lowers properly and holds my weight at each level. Has a wide bottom support, and is very comfortable. Finally a well built CHAIR!!!!!!! Thank you - Steve
So I bought this chair to replace the one in my office that I use while streaming and gaming on twitch.tv my sessions are on average 6 hours long and the chair holds up and is great quality. I am a hefty man 400ish pounds. It was easy to assemble and operate. The only down side I'm seeing is the waterfall edge feels like the chair is at a slight downward angle which I don't like. That is a presence issue not a design issue though. For the cost to quality ration I think this chair is excellent and will hold up during my long gaming sessions.
I am very happy with this purchase. Easy to assemble and very comfortable. I have only had the chair for 3 weeks but so far so good! Excellent value and I would highly recommend.