Customer Reviews for Flash Furniture - Lily 30" High Metal Barstool with Back and Wood Seat - Black
Customer Rating
3
Good but not great
on February 3, 2023
Posted by: cdubs58
from chicago
Gender:Male
[This review was collected as part of a promotion.] This chair is very nice looking. It is a very sturdy chair, solid construction. The metal is nice and heavy and the paint is a nice heavy coat of glossy color. There are nice plastic tips on the legs that won't scratch the floor. Unfortunately there are several issues with the chair I got. First the legs are uneven and the chair rocks back and forth and I can't find a way to fix it. Second the chair requires some very simple assembly but there were only enough screws to attach the wood seat. There were NO screws for attaching the chair back. So, to sum up the chair doesn't sit level and rocks back and forth on two legs, and I can't attach the back to the chair. I'm glad that I only got one chair before deciding if I liked them. I won't take a chance on more.
No, I would not recommend this to a friend.
Response from bizchair.comBy TJ, Customer Care, February 3, 2023
Hey Friend, Thank you for sharing your experience with us. We understand your feelings and we would feel that way too! We value your business so much that we want to dive into these concerns to get to the bottom of the issue. Please contact us at customerfeedback@theubiquegroup.com as soon as possible so we can develop a more interactive relationship. Customer Care (TJ)
[This review was collected as part of a promotion.] Received this stool. Some assembly is required. It may take two sets of hands to squeeze the back into place so the screws can be tightened down. Love the color of this stool. Its just a bit taller than I had imagined, but it's awesome for additional seating when needed. The finish on the stool will allow for easy cleaning. The seat part of the stool is wood.
I would recommend this to a friend!
Response from bizchair.comBy TJ, Customer Care, February 3, 2023
Hello! We hope you are having a great day and we appreciate your business. Your feedback is important to us and to other customers. Thank you for taking the time to share it. If there is anything else we can do for you, please let us know at customerfeedback@theubiquegroup.com! Customer Care (TJ)
[This review was collected as part of a promotion.] I received the Lily 30" High Silver Metal Barstool with Back and Wood Seat and it literally can’t even be put together. The seat can’t attach to the stool, no matter what you do! The back is at an awkward recline position so when you sit on the stool, with the back on it, you slide off the stool. The stool itself is nice and sturdy and we can still use it as just a stool but I was looking forward to using the back on it, with the wooden seat, as intended. The stool is also unsteady and not level on my floor, which is concrete, so I know it’s level. Not happy.
No, I would not recommend this to a friend.
Response from bizchair.comBy TJ, Customer Care, February 2, 2023
We always aim to deliver a great experience, and we are disappointed when we don’t meet expectations. We understand your feelings and we would feel that way too! We value your business and want to dive into these concerns, to get to the bottom of the issue. Reach out to us at customerfeedback@belnick.com and allow us the opportunity to make this right. Customer Care (TJ)
[This review was collected as part of a promotion.] I received the 30” high Blue metal barstool by Belnick. I love this chair. It’s exactly what I need for when I’m in the kitchen for long periods baking or cooking. It’s also perfect to have if you need extra seating. This came in 3 pieces and was very easy to assemble. They supply you with all you need even the tool that’s need to assemble this chair. I definitely recommend the Belnick brand to all who are into flash furniture!
I would recommend this to a friend!
Response from bizchair.comBy TJ, Customer Care, February 1, 2023
Dear Molly, we are so happy that you enjoyed your experience with us! We appreciate the great review. We realize that reviews are powerful tools in developing widespread trust in the marketplace. We also know that personal communication gets to the heart of your individual concerns. You may always reach out to us directly at customerfeedback@belnick.com. We look forward to working with you again soon. Customer Care (TJ)
[This review was collected as part of a promotion.] Absolutely love this chair. It's fun and looks really cool. The shade of yellow is a fun sunshine color. Very sharp. The quality is great. Strong metal, made very nicely. It's looks amazing in my daughter's room. It was very easy to assemble.
I would recommend this to a friend!
Response from bizchair.comBy TJ, Customer Care, January 31, 2023
Dear Nicole, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Always remember that customerfeedback@belnick.com will put you in direct contact with our representatives who are eager to assist you in every way possible should you ever need to contact us. Customer Care (TJ)
I have buyers regret, after assembling them and having people sit on them they are extremely uncomfortable. I am opening to the public in a few weeks hopefully for sit down if the NC Governor allows it and am very concerned that my customers will not be comfortable. This is a brand new restaurant and I so wanted it to be perfect