Customer reviews from Samsung US
Samsung - 32" Odyssey 1000R Curved QHD 165Hz 1ms AMD FreeSync Gaming Monitor (DP, HDMI) - Black
Average customer rating
4.6
(222 Reviews)
Rating breakdown 222 reviews
5 Stars
176
4 Stars
29
3 Stars
6
2 Stars
5
1 Star
6
70%of customers recommend this product.
(
7 out of
10)
Customer Reviews for Samsung - 32" Odyssey 1000R Curved QHD 165Hz 1ms AMD FreeSync Gaming Monitor (DP, HDMI) - Black
Customer Rating
3
Nice Monitor with bad issues
on September 21, 2024
Posted by: MuRkS
Expertise:Intermediate
Starting monitor flickering about a year after purchase. Not the most awful flicker, but Samsung will not be in the running for my next monitor purchase. Noticing quality control going downhill in other Samsung devices as well. No more!
Features
4
Performance
2
Design
3
Value
3
Response from Samsung USBy Samsung, September 25, 2024
We are very sorry to hear that you are experiencing issues with your monitor. Although your monitor is out of warranty, we invite you to contact Samsung Customer Support for troubleshooting to see if we can resolve your issue over the phone.
If our Customer Support agent determines that service is required, they will review the flat-rate service fee for your monitor. It would not cover the cost of shipping your monitor to us, but does cover the cost of shipping the monitor back to you. You are responsible for shipping fees to Samsung Customer Service; we recommend using a trackable shipping service like UPS.
You can reach Samsung Customer Support at 1-800-SAMSUNG and a representative will gladly help you.
Thank you for choosing Samsung. Again, I am very sorry for the current issue. We look forward to hearing from you.
If our Customer Support agent determines that service is required, they will review the flat-rate service fee for your monitor. It would not cover the cost of shipping your monitor to us, but does cover the cost of shipping the monitor back to you. You are responsible for shipping fees to Samsung Customer Service; we recommend using a trackable shipping service like UPS.
You can reach Samsung Customer Support at 1-800-SAMSUNG and a representative will gladly help you.
Thank you for choosing Samsung. Again, I am very sorry for the current issue. We look forward to hearing from you.
Written by a customer while visiting Samsung US
Customer Rating
5
Great resolution
on September 21, 2024
Posted by: GabrielsPc
[This review was collected as part of a promotion.] I use my Samsung monitor for gaming and editing videos, I would say so far it has given me no problems, and the quality is amazing, and it has great and extremely fast feedback, no delays and it's easy to use with the menu under the screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Monitor
on September 15, 2024
Posted by: Shopper7
from El Paso, TX
Expertise:Intermediate
The Monitor was perfect for what I needed it for the games look Great glad I brought it.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This monitor is great.
on August 11, 2024
Posted by: TechconsumerScar
[This review was collected as part of a promotion.] I use my monitor for gaming and school, and in both cases it is the perfect size and had all the functionality I need for productivity and multitasking.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome experience
on August 6, 2024
Posted by: Love2game
[This review was collected as part of a promotion.] This is the perfect monitor for my all day game play. I absolutely love the visual experience and the sound is actually on point very easy and smooth. I also use this with my security camera and I can't believe how clear the picture is. I love everything about it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best bang for your buck
on July 16, 2024
Posted by: Aldana3665
from Las vegas
Expertise:Expert
So far ao good! All the games ive played with it have looked amazing. This is my first monitor and im very impressed already. I have always played on big screen TVs.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
You get what you pay for.
on July 15, 2024
Posted by: Kaknah
[This review was collected as part of a promotion.] It's a pretty solid monitor. Could be a little better but for the price I suppose it's fair.
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Needs better power supplies
on July 12, 2024
Posted by: Keifer Sutherland
Expertise:Intermediate
I had owned the g55a and the g55c, the a lasted me a little over a year before the power supply went, and the replacement was 200 dollars. The c went in less than a week. 2 stars cause the picture quality was good.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
3
Value
2
Response from Samsung USBy Samsung, July 15, 2024
Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Written by a customer while visiting Samsung US