Customer reviews from spypoint.com
Spypoint - FLEX-M2 Trail Camera with 32MP and 90ft Detection Range (2-Pack)
Average customer rating
4.7 out of 5
4.7
(373 Reviews)
Open Ratings Snapshot
Rating breakdown 373 reviews
5 Stars
322
4 Stars
25
3 Stars
6
2 Stars
7
1 Star
13
94%of customers recommend this product. 
(
334 out of 356
)
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Customer Reviews for Spypoint - FLEX-M2 Trail Camera with 32MP and 90ft Detection Range (2-Pack)
Customer Rating
1 out of 5
1
Barely Works and No Plan Changes on App
on January 6, 2026
Posted by: Firetomlin
from Western PA
Gender:Male
I really wanted these cameras to work, but they don't. Seems like you need to reboot them every 10 days or so. That is about as long as it would send photos. Thought maybe the plan so I joined the Insiders club and upgraded the plan on my cameras. Same results. Today I tried to back off the plans to basic even though it's been over a month since any camera has sent me a photo. They changed software and you can't use the app to change plans. There is a many step process that includes not logging in for some steps and logging in for others- Really? So out of touch with current ease of use expectations. I cancelled all but no refunds for a service that has not provided a photo in over a month.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICEJanuary 6, 2026
Hello there, we’ve escalated your case to our senior team for a thorough review. They will carefully assess the situation with your cameras and the service plans to determine the best way to assist you. Once the review is complete, a member of our team will contact you directly to provide guidance and support to help resolve the matter.
Written by a customer while visiting spypoint.com
Customer Rating
1 out of 5
1
missing fotos in the night
on December 26, 2025
Posted by: KaLü
from Menzonio
Gender:Female
why doesn't make the camera fotos in the night?
i need fotos from the night
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICEDecember 26, 2025
Hi there, the camera is equipped with night vision and is capable of capturing clear images at night. However, the camera operates based on motion detection, so if it is experiencing low activity at night, it will not take photos unless motion is detected. Your case has been escalated to our senior team for further review, and we’ll be in touch to provide additional assistance.
Written by a customer while visiting spypoint.com
Customer Rating
2 out of 5
2
I have 8 flex cameras
on December 22, 2025
Posted by: Clydeb865
from Andersonville tn
Gender:Male
The link micros worked great but the flex has a design flaw where if it starts leaking the door acts like a cup and and holds water and the electronics gets saturated with water and the camera is done for this has already happened to 3 of my flex cameras already I’m making covers for the rest and slowly going to different brands because they only last about a year
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICEDecember 22, 2025
Hello there. Thank you for sharing your feedback. Our cameras are water-resistant, most with an IP65 rating, meaning they can't be submerged but should withstand most weather conditions. We are dismayed to hear about the difficulties you’ve experienced with your trail camera, and your feedback is extremely valuable to us. We are escalating this matter to the relevant department for further review, and a member of our team will reach out to you as soon as possible. Please keep your communication lines open.
Written by a customer while visiting spypoint.com
Customer Rating
1 out of 5
1
Terrible cameras
on November 21, 2025
Posted by: Kylepennman
from Michigan
Gender:Male
Don't do it. I've had 1 camera 2 months or so, grainy, half time it won't work, other times it does, 35% of the time it takes black photos and I've reached out, no one is any help what so ever, so the camera is now in my woods going to get shot next time I go out. I bought a new camera new brand and it's amazing. There solution every time is get the camera, put it in a dark room and take a Pic, ok... it worked now what? Looks like it works you're good, no I'm not good, I've told these fools it works half time... etc, it's in my camera roll you can see the issues but none of them will look at the camera roll. I canceled the monthly plan finally after I was hunting and watching this crap miss pictures for over a hour on the highest settings. Lol just trash
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICENovember 22, 2025
Hello Kyle, we’d like to take a closer look at your camera and the photos it’s capturing to better understand what’s happening. Please contact us at 1-888-779-7646 so our team can assist you further and help find the best resolution.
Written by a customer while visiting spypoint.com
Customer Rating
2 out of 5
2
on November 10, 2025
Posted by: Josh1234
I bought two of these cameras, they both take constant photos of absolutely nothing and waste my photos that I pay for each month. Wish I would've bought different brand
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICENovember 11, 2025
Hello Josh, we’d like to take a closer look at your cameras to understand what’s causing the frequent photo captures. Please contact us at 1-888-779-7646, and our team will be happy to review the setup and help optimize your camera’s performance.
Written by a customer while visiting spypoint.com
Customer Rating
1 out of 5
1
Battery life is horrible
on October 21, 2025
Posted by: JK98
from Rogers MN
Gender:Male
I purchased and activated. Flex-m twin pack 2 months ago. Put these cameras in the woods and love the pictures. The only problem is over 2 months I have had to change the batteries 3 times. This has costed me valuable photos and time in the woods. Even when you utilize the delayed photos and scheduled transitions the cameras die. I changed the batteries 8 days ago, I used 8 brand new AA non rechargeable alkaline batteries and that camera is already dead.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICEOctober 21, 2025
Hello there, we’d like to take a closer look and gather more details about what happened. Please contact us at 1-888-779-7646, and our team will be glad to help troubleshoot and check your camera further.
Written by a customer while visiting spypoint.com
Customer Rating
5 out of 5
5
Everything I need
on October 17, 2025
Posted by: Caylor32
from Michigan
Gender:Male
I bought this a few months ago and have no regrets - although I wish I got the solar bundle. Probably will buy that separately in the future.
Only thing that would make it better would be able to filter by time ranges. For example "every photo this week between 6am and 9am". Maybe it can already and I just havent discovered how.
Paying for the unlimited remote photos is amazing, I will never cancel that - at least not in season. I look forward to checking it after every sync. Got to see this cool interaction over lunch the other day
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICEOctober 17, 2025
Hello there, thank you for sharing your experience. We’re glad to hear you’re enjoying our camera and the unlimited photo plan. Your suggestion about adding a time-range filter is appreciated and will be shared with our team. It’s great to know you’re enjoying checking your photos and capturing those interesting moments.
Written by a customer while visiting spypoint.com
Customer Rating
1 out of 5
1
Nothing but problems
on October 14, 2025
Posted by: braydonp
from Ontario
Gender:Male
I’m an active hunter and rely on my trail cameras daily to track movement patterns, times, and habits. Unfortunately, this camera has been nothing but frustrating. It only works for a few hours to maybe a day before cutting out completely. I’ve replaced the SD card five separate times, and each time it might last 4–12 hours before it stops working again.
Now it’s stuck on a “firmware” message and won’t function at all. I’ve spent countless hours driving way out into the bush just to restart or reset it, only to have it fail again shortly after. For someone who’s serious about monitoring wildlife activity, reliability is everything — and this brand has completely let me down.
If you want a dependable camera you can actually trust to stay running, look elsewhere.
Response from spypoint.comBy CUSTOMER SERVICEOctober 16, 2025
Hello there, thank you for sharing your experience. We’d like the opportunity to take a closer look and help resolve this. Please contact us at 1-888-779-7646 so our team can review your camera.
Written by a customer while visiting spypoint.com
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