Customer reviews from crock-pot.com
Crockpot - Crock-Pot Programmable 6-Quart Ceramic Slow Cooker with Sous Vide - Oat Milk
Average customer rating
4.7
(201 Reviews)
Rating breakdown 201 reviews
5 Stars
164
4 Stars
22
3 Stars
10
2 Stars
2
1 Star
3
94%of customers recommend this product.
(
85 out of
90)
Customer Reviews for Crockpot - Crock-Pot Programmable 6-Quart Ceramic Slow Cooker with Sous Vide - Oat Milk
Customer Rating
1
Do not buy… no replacement parts
on January 6, 2026
Posted by: Zoomie
from Indiana
Gender:Male
Frequency of use:Monthly
Length of ownership:1 month
No replacement parts available for the crock if it cracks do not buy. Called the company and because it’s out of warranty, they will not replace we’ve had it less than two years once again, do not buy.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Customer Care, January 8, 2026
Hello. Thank you for sharing your experience with the Crock-Pot® Programmable 6-Quart Slow Cooker with Sous Vide.
We’re sorry to hear about your frustration with the lack of replacement parts for the crock, especially given that the unit has been owned for less than two years. We understand how disappointing that can be.
Availability of replacement components is an important consideration, and your feedback highlights a concern we take seriously and your comments will be shared with our product and support teams for review.
We appreciate you taking the time to share your experience and your concerns
If you require further assistance, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
Crockpot® Consumer Care
We’re sorry to hear about your frustration with the lack of replacement parts for the crock, especially given that the unit has been owned for less than two years. We understand how disappointing that can be.
Availability of replacement components is an important consideration, and your feedback highlights a concern we take seriously and your comments will be shared with our product and support teams for review.
We appreciate you taking the time to share your experience and your concerns
If you require further assistance, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
Crockpot® Consumer Care
Written by a customer while visiting crock-pot.com
Customer Rating
1
Crocks Cracking
on July 3, 2025
Posted by: Tj54776
I upgraded to this model for the additional options. I have had it about a year and half and already 2 crocks have cracked. The first crock was replaced being under a year old. The 2nd I haven’t attempted as I’m over the 1 year mark now for warranty. Otherwise, I love the product, just seems they have a bad batch or design on these new crocks.
Response from crock-pot.comBy Customer Care, July 3, 2025
Hello,
Thank you for sharing your feedback on our Programmable 6-Quart Slow Cooker with Sous Vide. While we’re really glad to hear you’re enjoying the product overall, we’re truly sorry about the issues you’ve had with the crocks. We completely understand how frustrating and disappointing it must be to deal with repeated cracking, especially after upgrading for the additional features. That’s certainly not the reliability we strive for. Even though your second unit is outside the standard warranty, we’d still like to explore how we might help.
If you require assistance, please do not hesitate to get in touch with us directly. You can do so via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
Crockpot® Consumer Care
Thank you for sharing your feedback on our Programmable 6-Quart Slow Cooker with Sous Vide. While we’re really glad to hear you’re enjoying the product overall, we’re truly sorry about the issues you’ve had with the crocks. We completely understand how frustrating and disappointing it must be to deal with repeated cracking, especially after upgrading for the additional features. That’s certainly not the reliability we strive for. Even though your second unit is outside the standard warranty, we’d still like to explore how we might help.
If you require assistance, please do not hesitate to get in touch with us directly. You can do so via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
Crockpot® Consumer Care
Written by a customer while visiting crock-pot.com
Customer Rating
5
I didn’t know a crockpot could make me feel like t
on June 25, 2025
Posted by: sophotojennic_9129
[This review was collected as part of a promotion.] I never thought a crockpot would blow my mind, but to have sous vide at my fingertips is absolutely insane. I felt bad even using it because it felt too nice. It was actually absolutely perfect for when I started to make my senior cat her own food. I just made sure that I got the meat to the perfect temperature. Absolutely 10 out of 10. For those who need the absolute best.
Written by a customer while visiting crock-pot.com
Customer Rating
5
Love The Sous Vide
on April 11, 2025
Posted by: Bill4599
from Punta Gorda, FL
Gender:Male
Frequency of use:Daily
Length of ownership:1 week
We thought a Crockpot that would do sous vide would be a great appliance. And, it is! Our slow cookers on the "low' setting will make the liquid boil...they're too hot many times. With Crockpot with sous vide we can cook at the exact temperature we want. We like sous vide cooked food and the Crockpot with sous vide did an excellent job. The only thing I would suggest to Crockpot is that you consider making a smaller version for this unit. A smaller unit would be ideal for those who are cooking for 2.
Written by a customer while visiting crock-pot.com
Customer Rating
2
Liked until ….
on January 10, 2025
Posted by: PA user
from Central PA
Gender:Female
Frequency of use:Weekly
Length of ownership:1 week
Owned less than a year and ceramic pot cracked around entire bottom.
I would recommend this to a friend!
Response from crock-pot.comBy Customer Care, January 16, 2025
Hello. Thank you for reaching out to us.
We are very sorry to hear that your ceramic pot cracked, that is not the experience we want for you at all. Your feedback is valuable to us and it will be shared with the appropriate department.
Please initiate a warranty claim on our website so we can assist your further.
If you have any more feedback, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
Crockpot® Consumer Care
We are very sorry to hear that your ceramic pot cracked, that is not the experience we want for you at all. Your feedback is valuable to us and it will be shared with the appropriate department.
Please initiate a warranty claim on our website so we can assist your further.
If you have any more feedback, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
Crockpot® Consumer Care
Written by a customer while visiting crock-pot.com
Customer Rating
5
Great!
on December 8, 2024
Posted by: Crymzon
from Utah
Gender:Female
Frequency of use:Monthly
Length of ownership:1 week
Was so easy to use and it cooked better than my old one!! I had my other crock pot for years and it finally died! I am so glad that I bought this!
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
5
Beautiful Design
on October 12, 2024
Posted by: pa83
[This review was collected as part of a promotion.] First let’s talk about how cute this design and color is! It has a matte finish, a wonderful off white/cream color, and overall sleek look to it. This crock pot has a wide range of options to choose from. It is easy to clean and has been a wonderful addition to our kitchen. With love cooking with it! Hello crock pot season!
Written by a customer while visiting crock-pot.com
Customer Rating
5
Great!
on October 11, 2024
Posted by: kirstenb43
[This review was collected as part of a promotion.] This is a great addition to any kitchen. I haven’t tried the sous vide function, but it’s a great slow cooker. It’s also incredibly cute, so that’s a plus in my book
Written by a customer while visiting crock-pot.com