Bought this airfryer to replace an old one I had for 6 years. The steam function is a great upgrade. I've expanded my cooking to a ton of new recipes and ingredients and it's made preparing a quick, healthy, tasty meal pretty easy. The one trade-off I made between the old and new device is some functionality like roast, broil, dehydrate, etc. but given I primarily use the air-fry function, it's not been a massive loss. For some reason I also find the materials in this device a bit easier to clean by hand. Steaming definitely helps keep grease and stains at bay.
The airfyer was nice until it broke, it's been a week since it stopped working and it is almost imposible to reach support team to claim waranty.
It didn't last 2 months, we got our airfryer in november 25th and stopped working January 16th, and something important to add is that we didn't use it the first two weeks, this meaning it just worked like a month, I recomend people to avoid getting this model and this brand.
It just happened while cooking some fries in one basket and chiken drumsticks in the other, after finishing it went of and the display didn't turn on again, I let the arifryer rest and after that I plugged back and nothing, i tried in other outlet and nothing again
Response from Philips Home AppliancesBy NAM Consumer Care, January 26, 2026
Hello,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Airfryer. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST Excluding Major Holidays
[This review was collected as part of a promotion.] This item was gifted to me by philipshomeliving and I couldn’t be more lucky! I use for every single meal I cooked. I swear you could cook anything anywhere. It’s perfect for air frying multiple things at once and I love having the option to steam too.
[This review was collected as part of a promotion.] This product was gifted to me by Phillips Home living in order to post an honest review! This product has changed my life and coooking completely! I always used traditional air fryers but this one is so chic and luxe and i love all of the options
[This review was collected as part of a promotion.] I got gifted this air fryer and let me tell you, it totally replaced any appliance I already owned. I’m in love with the dual basket and how I can prepare an entire meal with just one air fryer. I’ve been loving making so many new recipes in the air fryer. I also love the steam option because it makes cleaning this a breeze. I definitely recommend!!! Gifted by Phillipshomeliving