Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
3
ROKU Control
on November 25, 2024
Posted by: Frank A
The set is easy I am using 7 ROKU devices in my home. 7 work well and two the turn on/ off microphone features do work. The controller design with volume and mute bottoms on the right side are activated when using the front features. A laminating control would be great.
Response from roku.comBy Bernie, Roku Customer Advocate, November 26, 2024
Hi Frank, we appreciate you taking the time to share your experience, and we want to help! Please make sure to check if your device is not blocked by any objects and clean the front face of the device to ensure that the sensor is not blocked by dust. If the issue persists, you can follow these steps to set up your remote for TV controls: https://support.roku.com/article/115013019828.
You can also download the Roku app as your device's remote. Need assistance? You can contact us online at http://support.roku.com/contactus to connect with an agent who can help you troubleshoot this. Your feedback is very important to us, and we’re eager to help.
Easy to maneuver to different apps and programs. Can watch live TV or stream. Really like that you can use the same remote to turn on and off the TV and also has volume control.
I love Ruko . We bought this to put on a TV that isn't a Ruko . Since we live in the country we haven't a good signal from Houston TX so this was a great option rather than satellite or cable . We love it , lots of viewing options.
Almost everything is excellent (simple programming or interface with the TV set, Controls, ease of using the gadget for the type of TV programs that we like to watch. My only difficulty (because we are senior already) is the physical size of the Remote Control. It is too small to use that pushing and selecting functions became a hurdle for us as we operate this when we are lying on bed relaxing and ready to sleep. Of course the lights are not that bright in Bedrooms. The designer (same when I was young) believes the smaller the remote the better but using it is not as easy if it were a little bigger. He may consider the size of human hand (ergonomics as others may call it)