Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5
(2,728 Reviews)
Rating breakdown 2,728 reviews
5 Stars
2,043
4 Stars
366
3 Stars
130
2 Stars
71
1 Star
118
87%of customers recommend this product.
(
1,538 out of
1,768)
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
5
ROKU hdmi stick
on November 27, 2024
Posted by: Richard M
Great device to get Spectrum on your smart SONY tv.
Written by a customer while visiting roku.com
Customer Rating
5
on November 27, 2024
Posted by: Christine H
Just what I needed for a bedroom tv that I didn’t have a cable box for.
Written by a customer while visiting roku.com
Customer Rating
5
on November 27, 2024
Posted by: Rebecca D
Roku has multiplied my enjoyment of watching television by offering a variety of channels. The choices of programs offers everything from news stations to drama to comedy in multiple ways. Movies, informational ads, short subjects and more. It is an amazing entertainment advancement for those who love watching television.
Written by a customer while visiting roku.com
Customer Rating
5
LOVE THIS REMOTE
on November 27, 2024
Posted by: Shawnette M
NICE SMALL AND QUICK SET UP. VOICE CONTROL IS VERY NICE
Written by a customer while visiting roku.com
Customer Rating
5
Easy to use and works well
on November 26, 2024
Posted by: Thomas J
Great price and easy to use and setup and works really well
Written by a customer while visiting roku.com
Customer Rating
5
ROKU 4G
on November 26, 2024
Posted by: GARY C
What an amazing difference between the standard ROKU and the 4G. The pictures are clearer, and the colors are crisp.
Written by a customer while visiting roku.com
Customer Rating
2
Remote control issues
on November 26, 2024
Posted by: DaveP
from Missouri
In search of trouble shooting, I found multiple posters with same issue; remote works when it wants. New batteries, set up after reboot etc. One customer rep response could not make sense of the English question asking for more detail from someone who precisely and concisely detailed the issue I have. This lead me to believe there is a known issue with remote control that is being swept under the rug. My phone app is my way of using the TV with my express 4k+ player. It's my solution to not buying another remote that apparently has issues since I don't believe in supporting the purchase of 1 year old obsolescence.
Buy a different player that doesn't require use of this remote. I have 3 different players and this one, judging from forums has issues.
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, November 28, 2024
Hello Dave, we understand you are having trouble with your Roku remote. Sometimes, Roku remotes can lose connection with their devices for various reasons, such as power problems or Wi-Fi issues. Please ensure the batteries are correctly installed and that the path has no obstructions. Also, press and hold the pairing button at the back of your remote for 20 seconds. If your remote doesn't have a pairing button, press and hold the Back and Home buttons for 20 seconds. Then, restart your Roku device, replace or recharge the batteries, and try to re-pair your voice remote to your streaming device. For detailed instructions, refer to this FAQ article at https://support.roku.com/article/21303049528855. If the issue persists, please let us know at http://support.roku.com/contactus.
We're always here to help!
Roku Customer Advocate
We're always here to help!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
on November 25, 2024
Posted by: Claudette h
I love the idea that you can make it work and everyone of my televisions, i have 4 televisions and they all have Roku remote
Written by a customer while visiting roku.com