Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5
(2,728 Reviews)
Rating breakdown 2,728 reviews
5 Stars
2,043
4 Stars
366
3 Stars
130
2 Stars
71
1 Star
118
87%of customers recommend this product.
(
1,538 out of
1,768)
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
5
Roku Express 4K+ is Excellent
on May 26, 2021
Posted by: Anonymous
from Shawnee KS
The Picture, Remote, and options are a lot better then the original Roku Express.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great product
on May 26, 2021
Posted by: Brent
from Alaska
Great product that works excellent as advertised. Could not be happier with it.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Excellent product
on May 26, 2021
Posted by: Dscheff
from Carrollton, GA
The Roku Express 4K+ was a dream to set up. As this was a replacement fir an older junior the setup was incredibly fast
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Available apps are easy to find and install
on May 26, 2021
Posted by: JA Mon
from Tulare, CA
Really pleased with the quantity of channels and apps available. Roku has made 'cutting the cord' way easier than I had imagined.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Faster than firestick, gets hot no sleep function
on May 26, 2021
Posted by: tannim
from IL
Overall, it works fine. Performance is good and scrolls through app menus better than other devices I have used. To me, there is an issue with heat and the lack of sleep mode is disappointing. It will always be drawing power at basically full rate from what I can tell. It got hot to the touch after 3 days of nobody using it.
Remote design is good and the power and volume buttons work well for controlling those specific tv functions. The device is lacking a very much needed Input button, however, so you have to switch to the tv remote anyway to do that, which makes them less valuable if you want to switch quickly. I can understand that you'd need to anyway to control them, but I think the lack of the input button is a missed opportunity.
Wifi works well and have had no issues with it other than the heat.
I would recommend it, but hope they add a sleep mode instead of a screensaver soon.
I would recommend this to a friend!
Response from roku.comBy Rebecca, Roku Customer Advocate, May 28, 2021
Hi Tannim! Thanks for sharing your review with us. Our product team is always on the lookout to improve our products based on our customer's feedback.
If you are receiving an on-screen warning that your player is getting too hot, we encourage you to visit: go.roku.com/tempcheck.
If your Roku player is warm to the touch, you may want to try finding a cooler location for your device. For example, you'll want to avoid placing the unit inside a closed space, such as a cabinet. And we recommend not placing your device on top of other electronic devices such as cable boxes, routers, or audio/video receivers. Be sure that your player is also not in direct sunlight.
If your issue persists, please send us an email at customer.advocate@roku.com so we can help.
Thanks again and Happy Streaming!
Roku Customer Advocate
If you are receiving an on-screen warning that your player is getting too hot, we encourage you to visit: go.roku.com/tempcheck.
If your Roku player is warm to the touch, you may want to try finding a cooler location for your device. For example, you'll want to avoid placing the unit inside a closed space, such as a cabinet. And we recommend not placing your device on top of other electronic devices such as cable boxes, routers, or audio/video receivers. Be sure that your player is also not in direct sunlight.
If your issue persists, please send us an email at customer.advocate@roku.com so we can help.
Thanks again and Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Easy to install.
on May 26, 2021
Posted by: Terriincincy
from Ironton, OH
I love the variety channels offered by or through the Roku. Easy installation. I now have 2 Roku TVs and 2 other TVs with a Roku device
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great upgrade
on May 26, 2021
Posted by: dantheman
from Lake Villa, IL
The new Roku Express is much faster than the previous version.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
my 4th. first with volume control
on May 26, 2021
Posted by: cbell
from upstate ny
i upgraded my 4 th unit .. enjoy it picture quality excellent
I would recommend this to a friend!
Written by a customer while visiting roku.com