Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5
(2,738 Reviews)
Rating breakdown 2,738 reviews
5 Stars
2,052
4 Stars
366
3 Stars
130
2 Stars
72
1 Star
118
87%of customers recommend this product.
(
1,538 out of
1,768)
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
1
Black screens
on June 15, 2021
Posted by: Blackness
from Cleveland, Ohio
I bought this device and when I began watching Netflix a message appeared saying the HDMI cord is not recognized that was my first warning, then a week later every streaming channel I went into and tried to play anything I would get total blackness, but the sound was there. I unhooked it and went back to using my old Roku device.
No, I would not recommend this to a friend.
Response from roku.comBy Rebecca, Roku Customer Advocate, June 21, 2021
Hi Angela, thanks for taking a moment to share your feedback with us. We'd like to learn more about the playback experience that you mentioned as this is not considered normal behavior.
A senior support agent will be contacting you directly—we'll need to troubleshoot this with you so that we can further assist. Please check your email inbox for further instructions.
Thank you!
Roku Customer Advocate
A senior support agent will be contacting you directly—we'll need to troubleshoot this with you so that we can further assist. Please check your email inbox for further instructions.
Thank you!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Better than ever!
on June 7, 2021
Posted by: Lizsgrama6556
from Waco, Texas
Works Great! I'm glad I upgraded! WILL definitely recommend
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Like being able to go directly to Netflix & Hulu.
on June 6, 2021
Posted by: Penny65
from Saint Louis, MO
Everything you need is on controller.
Has volume included on control.
Has volume included on control.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great Product
on June 6, 2021
Posted by: marta128
from Chandler, AZ
Great features. It is a big upgrade from the Roku stick I had previously. The stick stopped working and I needed a new one. Love the Roku Express 4K+ so far.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
the voice comands
on June 5, 2021
Posted by: Tory
from south dakota
I upgraded for the new features and really like it.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Fast!!
on June 5, 2021
Posted by: Tony
from WA
Great upgrade...voice is nice! No problems with connection
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Amazing Picture
on June 5, 2021
Posted by: Wberkey53
from Wolcottville IN
Sharp picture and unit is easy to set up. Just wish they would have an included a Cat 5-6 input
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great content
on June 5, 2021
Posted by: Curtis
from Florida
Bought online for RV. Works flawlessly. No buffering.
I would recommend this to a friend!
Written by a customer while visiting roku.com