Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5
(2,728 Reviews)
Rating breakdown 2,728 reviews
5 Stars
2,043
4 Stars
366
3 Stars
130
2 Stars
71
1 Star
118
87%of customers recommend this product.
(
1,538 out of
1,768)
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
5
Small size and great features
on June 16, 2021
Posted by: Jerry
from NC
I had a problem getting it authorized pe email late in the evening, but the next morning it went smoothly.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great addition easy to use
on June 16, 2021
Posted by: Gemini24
from Mobile, AL
I'm still loving my Roku and am very pleased with purchase
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Easy to use
on June 16, 2021
Posted by: Rescue dog mom
from Colorado Springs, CO
My old Roku was having “old age” problems so I received a new one from a family member. So easy to operate
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Awsome
on June 16, 2021
Posted by: RJ001
from Maryland
my roku stick is the Bomb ,its always gives me 100
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
on June 16, 2021
Posted by: Lane68
from Byron, Ga
I bought this a week ago and enjoying it. If I could buy another one at this price I would
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Easy daily use
on June 16, 2021
Posted by: Marc
from Capital District, NY
It’s very convenient to turn tv on and have Roku already to go.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Black screens
on June 15, 2021
Posted by: Blackness
from Cleveland, Ohio
I bought this device and when I began watching Netflix a message appeared saying the HDMI cord is not recognized that was my first warning, then a week later every streaming channel I went into and tried to play anything I would get total blackness, but the sound was there. I unhooked it and went back to using my old Roku device.
No, I would not recommend this to a friend.
Response from roku.comBy Rebecca, Roku Customer Advocate, June 21, 2021
Hi Angela, thanks for taking a moment to share your feedback with us. We'd like to learn more about the playback experience that you mentioned as this is not considered normal behavior.
A senior support agent will be contacting you directly—we'll need to troubleshoot this with you so that we can further assist. Please check your email inbox for further instructions.
Thank you!
Roku Customer Advocate
A senior support agent will be contacting you directly—we'll need to troubleshoot this with you so that we can further assist. Please check your email inbox for further instructions.
Thank you!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Better than ever!
on June 7, 2021
Posted by: Lizsgrama6556
from Waco, Texas
Works Great! I'm glad I upgraded! WILL definitely recommend
I would recommend this to a friend!
Written by a customer while visiting roku.com