Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5
(2,728 Reviews)
Rating breakdown 2,728 reviews
5 Stars
2,043
4 Stars
366
3 Stars
130
2 Stars
71
1 Star
118
87%of customers recommend this product.
(
1,538 out of
1,768)
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
5
Great 4K streaming device
on June 29, 2021
Posted by: Myfvst
from Detroit, MI
This was an upgrade from my prior Roku because I got a new 4K tv
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Love the tv control/sound
on June 29, 2021
Posted by: Judy
from Sea Islands, SC
Happy with purchase, love being able to control channels & sound and the voice control.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Very Slow and Glitchy
on June 29, 2021
Posted by: LongtimeRokuTeam
from NewYork. NY
This model may be more affordable, but as ROKU users since 2012 with multiple units, we can report it's not worth it. It's very slow and glitchy compared to the Premier or Ultra. Just pay the extra $ and get one of those. Many channels can barely work with how slow this model is.
No, I would not recommend this to a friend.
Response from roku.comBy Rebecca, Roku Customer Advocate, June 30, 2021
Hi Ed, thanks for your feedback! We're always looking to improve our products and will be sure to pass your comments along to the product team.
We'd like to learn more about the glitching and speed that you mentioned as this is not considered normal behavior. When you have a chance, please contact us at customer.advocate@roku.com and we will put you in contact with a member of our support team. Be sure to mention this review and your player's device ID, too.
Thanks!
Roku Customer Advocate
We'd like to learn more about the glitching and speed that you mentioned as this is not considered normal behavior. When you have a chance, please contact us at customer.advocate@roku.com and we will put you in contact with a member of our support team. Be sure to mention this review and your player's device ID, too.
Thanks!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
on June 29, 2021
Posted by: Theo
from Cal
Love all the apps , Thanks roku for making a great device
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
I like the choices of what I can watch.
on June 28, 2021
Posted by: Garry
from Boston Ma
I like all the different choices I have especialy the free ones.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
on June 28, 2021
Posted by: Wendy
from Fort Lauderdale Florida
I bought this a month ago and I’m happy with it so far
I would recommend this to a friend!
Response from roku.comBy Rebecca, Roku Customer Advocate, June 28, 2021
Hi Wendy, thanks for your review. We're glad to hear that you're enjoying the new product!
If there is anything that we can assist you with along the way, don't hesitate to connect with a member of our support team at support.roku.com/contactus.
Happy Streaming!
Roku Customer Advocate
If there is anything that we can assist you with along the way, don't hesitate to connect with a member of our support team at support.roku.com/contactus.
Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Great upgrade.
on June 28, 2021
Posted by: Wyze
from Willoughby, Ohio
I bought the Roku Express 4k+ as an upgrade from the older device I had and it's been a great experience so far.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
on June 27, 2021
Posted by: Lea1
I’ve been using it for past month and absolutely love it
I would recommend this to a friend!
Written by a customer while visiting roku.com