Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5
(2,738 Reviews)
Rating breakdown 2,738 reviews
5 Stars
2,052
4 Stars
366
3 Stars
130
2 Stars
72
1 Star
118
87%of customers recommend this product.
(
1,538 out of
1,768)
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
1
Does not work
on December 22, 2023
Posted by: RichardBurton
from Southern cal
I bought this Roku player and it kept asking me to enter my WiFi password one character at a time. I gave up and called help. Half an hour later my device was working but the picture would breakup and get fuzzy. So I am tossing the device and going back to my older model. Really unhappy. Packaging and paying to ship back is not worth it.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
Remote control
on December 22, 2023
Posted by: ROKU and using Spectrum
from North Carolina
The remote is bad!
Buttons do not work!
Please send another!
Voice control ..ok
Mute..ok
Right rocker.
Down rocker...does not work right!!!
Please replace this problem!!
Buttons do not work!
Please send another!
Voice control ..ok
Mute..ok
Right rocker.
Down rocker...does not work right!!!
Please replace this problem!!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great product reasonable price.
on December 22, 2023
Posted by: Rodney
from Marietta, NY
Love it easy to use and still learning more about your products... keep it going.
Rod
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Sound problems
on December 22, 2023
Posted by: Cbiscuit7769
from Brea, CA.
Overall enjoy the product. It has a periodic and frequent sound cut out issue. Trouble shooted with all other possibilities and found it has to be device. Have a roku TV also and doesn't have this problem. Otherwise we like it alot.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Easy to Use
on December 22, 2023
Posted by: Dorlachat
from Phoenix
Serves my needs and easy to learn. Remote not too large. Thereby storage is not an problem and easy to identify from other remotes.The texture provides good gripping power.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Hooked
on December 22, 2023
Posted by: Shannon
from Burlington, NC
Roku turned my TV from boring to super entertaining!! I am super pleased with my purchase. Thank you!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Good product
on December 22, 2023
Posted by: David
from Grand Lake , CO
Good deal for not paying hi monthly cable tv $bills but too many steps to change a channel on apps. You can’t surf.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
So far, so good
on December 22, 2023
Posted by: Sandy L
from Syosset NY
I had to replace my previous Roku product because after a year or two of good service it kept overheating even after getting the replacement cable. At this point in my ownership I would have rated the previous product a 5 also. All I can say about this one is that so far it is working without difficulty.
I would recommend this to a friend!
Written by a customer while visiting roku.com