Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
1
right arrow button failing to work consistently
on December 23, 2023
Posted by: craigfendley
from Summerville, SC
We have had repeated problems with Roku products. They do not perform well over time. The right arrow button is failing to work consistently. This makes the remote very difficult to use. It needs to be replaced. I am frustrated because I don't believe this problem should be happening.
We bought this a couple of months ago and I should have returned it immediately but stupidly thought it would break in. It hasn’t and I don’t have spare cash to buy another. We have to push the buttons two maybe three times to achieve our goal. Not very happy. Great features but very frustrating.
I use You Tube TV and always had buffering issues on my Samsung television. Roku has fixed all the issues and their remote is much better than the Samsung remote.
This Express 4K+ is for my 5th TV in my house. They all work great without any problems. Roku Devices are easy to worked with especially for people that hasn't used Streaming TV before. The Express 4K+ gives me everything I need to watched my favorite apps. No need for the best model the Roku Ultra.
I bought this Roku player and it kept asking me to enter my WiFi password one character at a time. I gave up and called help. Half an hour later my device was working but the picture would breakup and get fuzzy. So I am tossing the device and going back to my older model. Really unhappy. Packaging and paying to ship back is not worth it.
The remote is bad! Buttons do not work! Please send another! Voice control ..ok Mute..ok Right rocker. Down rocker...does not work right!!! Please replace this problem!!