Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
4
Love the player, but the remote!
on December 26, 2023
Posted by: Paula H
from Scranton PA
We already have a streaming stick and decided to expand to other rooms with a new device. we love it! Same great features we know, but this remote. The right scroll and down scroll buttons are awful. We have to press ridiculously hard to use them. It can take a few minutes- yes a few minutes!- to scroll to the right just one space! Down isn't quite as bad but its still a very hard press for a few seconds to hopefully move down a space. Never experienced this with our other remotes. It's been extremely frustrating. It's been like this straight out of the box. If not for the faulty remote you get 5 stars from us! We love using your products.
Purchased the Roku Rxpress several months ago and an I'm not totally happy with it. The device reboots itself every day or I must di it manually. For reasons unknown to me. It constantly freezes up. When it works it's fine. But having to reboot it constantly is distressing. For that reason I gave it a 2 star/ If you're interested in a Roku device I suggest trying it and hold on to your receipt so it can either be returned or exchanged
unfortunately, the roku element that you have to stick on tv still not user friendly -- we have to be IN FRONT OF IT at all time for it to work VERY FRUSTRATING maybe a USB would be easier and efficient!!!!!
I like that this works with my Vizio TV, and I can access library apps hoopla and kanopy from it. What would make this 5 stars is if there were a way to disable the autoplay feature.
Less cluttered, apps run better, has all the FireTV apps and more viewing options. 6 FireSticks in the garbage. The only downside it can not control a separate receiver like the FireStick, all the hardware is there just some extra coding could have easily overcome the limitation. Now, I have to use two remotes, one for volume.