Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5 out of 5
4.5
(2,738 Reviews)
Open Ratings Snapshot
Rating breakdown 2,738 reviews
5 Stars
2,052
4 Stars
366
3 Stars
130
2 Stars
72
1 Star
118
87%of customers recommend this product. 
(
1,538 out of 1,768
)
Best Buy Privacy Policy
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
5 out of 5
5
Reliable and easy to use
on December 30, 2023
Posted by: ARCharlie
from AR
The remote is much easier than the universal remotes I have used in the past. I find the Roku remote is quickly learned and easy to manage. The Roku unit has performed flawlessly. We've had our unit in place for about 4 weeks now and we are very happy.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
great product.
on December 30, 2023
Posted by: Kirby
from waterport , N Y
wish it was like a regular remote with numbers to get to my channel faster.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Hmmm….
on December 30, 2023
Posted by: CableSatellite Quitter
from Oklahoma
Easy to install and use, however I have had issues with screen seeming to go back and forth like loose connection. My early version of Roku didn’t do that.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Almost perfect
on December 30, 2023
Posted by: Sharon
from Northern Ca
Easy setup; organized interface; good channel selection. Only complaint is lack of a backlit remote control. That is nearly a deal-breaker for me. Also, there are no 3rd party backlit options, so it's the Roku device or nothing.
Written by a customer while visiting roku.com
Customer Rating
3 out of 5
3
Okay
on December 30, 2023
Posted by: Bonz
from Small town NY
I thought i was upgrading my roku to be able to operate the TV; on/off, volume, microphone to jump tween applications. Well, it half works with my TV . It recognizes my TV brand, apparently it's not totally compatible. I CAN'T contol volume, CAN turn TV off, and microphone work well. Wish i could change the prest buttons as the only one relevant to me is NEtflix, out of 4 buttons.
Written by a customer while visiting roku.com
Customer Rating
1 out of 5
1
on December 30, 2023
Posted by: Tony Rieken
from Promise City Iowa
Everything you want to watch you have to sign up and pay for it
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, August 29, 2024
Hello Tony, thank you for letting us know your thoughts. if you want to watch for free, check out The Roku Channel. They offer a variety of free sports content, including live TV channels and The Rich Eisen Show. You can also watch live sports from popular premium channels. Just add the channels to your Roku home screen by following this step. Press Home>Search>Type the Channel Name>Select Channel> Add Channel. Keep in mind that premium channels may require a subscription for streaming games. If you have any questions, please contact us directly at http://support.roku.com/contactus. Your feedback is incredibly important to us and plays a crucial role in shaping our products and services.
Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on December 30, 2023
Posted by: Roku 4
from Gretna La
Love love the purchase would recommend to others the best result with internet service
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
So much better.
on December 30, 2023
Posted by: Millie
I've had other products but found Roku delivers a clear product with no glitches.
I would recommend this to a friend!
Written by a customer while visiting roku.com
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