I love Roku but this new units remote has already failed me in less than 6 months. I've had remotes for my TV's over the years, they have never malfunctioned. What's going on Roku? Now I have to buy another one, why?
No, I would not recommend this to a friend.
Response from roku.comBy Bernie, Roku Customer Advocate, August 30, 2024
Hi Bluesdawg, Thanks for being a fan of Roku! What issues do you have with the remote? Buying a new remote is an option, but we also recommend using the Roku app, which is free to download for Android and iOS. Refer to this FAQ to learn more about using the Roku app: https://support.roku.com/article/115002681087. You can also contact our Roku support team for assistance. Happy Streaming! Roku Customer Advocate