Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
5
How have I gone this long without a Roku?!
on December 30, 2023
Posted by: Anonymous
from San Francisco
I can’t live without a Roku now!! I used to do Chromecast but it would cause my screen time to rise because I would always be on my phone. I so appreciate being able to be off my phone and watching TV.
Terrible decision!! Hooked up the system to my tv and it worked a week. Never could get it to work again. Returned it !!!!!
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, August 29, 2024
Hi Deb, thanks for taking a moment to share. We’re sorry to hear that it didn’t work out but we appreciate your feedback nonetheless. If there is anything that we can assist you with down the road, please don't hesitate to reach out. In the meantime, we will be sure to pass this along to the product team.
Decent product. The buttons on the remote to take you to an advertised app are a pain in the butt. Very much wish the buttons were not there. These buttons may affect my purchase decision in the future. Device is a bit slow and needs to be rebooted too frequently. Unfortunately, the newer roku devices we have bought seem to be less reliable and require more frequent reboots. The amount and types of data being sent back to roku is really starting to disturb me. Again, this will affect my decision to buy a roku in the future.