Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5
(2,738 Reviews)
Rating breakdown 2,738 reviews
5 Stars
2,052
4 Stars
366
3 Stars
130
2 Stars
72
1 Star
118
87%of customers recommend this product.
(
1,538 out of
1,768)
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
1
Can't read
on December 31, 2023
Posted by: Weirdwolf59
from Easton Pa
Cancel within 24hrs of 72 hrs trail period & you still charge me for it. I'll never recommend purchasing anything Thursday roku.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
Loving my Rokus
on December 31, 2023
Posted by: Aphouser
from Bishop. CA
This my second absolutely love it. Easy to install and use. Incredible choice of channels to watch, many free. Best buy for anyone.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Great
on December 31, 2023
Posted by: Nasi
from Florida
So far so good. Save on my cable bill. Might consider getting a Roku tv so I can cancel my cable entirely
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Ehhh- so so
on December 31, 2023
Posted by: Franxwa
from Ky
Four weeks now and it’s Ok. Ez to use but spectrums Xumo is far better and doesn’t keep buffering or dropping out….
I would recommend this to a friend!
Response from roku.comBy Bernie, Roku Customer Advocate, September 12, 2024
Hi there, thanks for taking a moment to share with us. We have a few suggestions that may help!
First, check for the latest update under your Settings menu to ensure you use the newest software version.
Additionally, you may want to double-check your signal strength and network connectivity, as they can cause some of the issues you described. On your Roku, go to Settings > Network > Check connection. This will test the quality of the signal and also measure the speed of that connection to be sure that your signal is strong enough. If you're looking to increase your connectivity, we have a helpful FAQ article: https://support.roku.com/article/213122277. If your issues continue, please get in touch with us at support.roku.com/contactus so that we can assist you directly. We're always here to help!
First, check for the latest update under your Settings menu to ensure you use the newest software version.
Additionally, you may want to double-check your signal strength and network connectivity, as they can cause some of the issues you described. On your Roku, go to Settings > Network > Check connection. This will test the quality of the signal and also measure the speed of that connection to be sure that your signal is strong enough. If you're looking to increase your connectivity, we have a helpful FAQ article: https://support.roku.com/article/213122277. If your issues continue, please get in touch with us at support.roku.com/contactus so that we can assist you directly. We're always here to help!
Written by a customer while visiting roku.com
Customer Rating
5
My device
on December 31, 2023
Posted by: Jason Ferriss
from Louisiana
It’s amazing I love the device it works great, an it’s cool
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Love Roku Streaming device
on December 31, 2023
Posted by: Sawholl
from Baton Rouge, La
This device is a good choice to add more shows and movies for your viewing convenience. The only drawback is having to change the display each time I switch from cable to Roku. The display goes black and I have to go into settings to reprogram display settings. So far so good. Everything else is great.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Roku remote
on December 31, 2023
Posted by: Anonymous
from Reidsville NC
I have had to replace the remote 5 times. They do not last! Stop working after a few months. Bad quality!!!!
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
Kids channels
on December 31, 2023
Posted by: Marjo459
from Jeffersonville IN
I have this for my son’s room and he loves all the channels. Movies are great too. We are able to get a lot of programs. Highly recommend
I would recommend this to a friend!
Written by a customer while visiting roku.com