Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5
(2,728 Reviews)
Rating breakdown 2,728 reviews
5 Stars
2,043
4 Stars
366
3 Stars
130
2 Stars
71
1 Star
118
87%of customers recommend this product.
(
1,538 out of
1,768)
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
5
Great WiFi connection and great picture quality
on January 1, 2024
Posted by: Whitedogwood
from CT, USA
I used the 1st generation Google Chromecast for years which has casting function only and it works great until 1 of them (I own 2) recently died which I used the most. So I bought the newest generation HD version Chromecast that also came with free live TVs and more. It was painful to get it set up as part of the reason it took ages and a few tries to pick up my wifi but Roku was a breeze. Then, just using the new Chromecast for casting Youtube videos from my phone is terrible. It has tons of ads and don't auto stop in 5 secs like with the 1st generation does, plus there is a lot of lag time especially watching free channels. After a few days, the Wifi pick up got worst, it stops every few seconds of playing. I place the 1st generation side by side and switch between them where the 1st generation Chromecast has no issue. I returned the new Chromecast and bought the Roku and it's like day and night and even better than the 1st Gen Chromecast. No lag time at all, video is clear and great quality all time. So I can confirm that Roku has a much stronger pick up signal with my Wifi which locates in my basement appx 58 ft away. As for live or free TV, movie and more, it has more and longer ads which is expected and it doesn't bother me since they are free. You can always subscribe and pay for other streaming services and perhaps that way you can avoid ads...not sure.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
8 month old Roku failed
on January 1, 2024
Posted by: Steve
from Georgia
My last Roku failed after 8 months. I wrote Roku and the said they received my email and would get back to me. That was Dec 15th. Still nothing. Don’t buy Roku they have terrible customer service buy fire stick.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
3
Good enough for the price
on January 1, 2024
Posted by: Anonamoose
from All over the place USA
Does it’s job like it’s supposed to. Only problem is it constantly has problems connecting to my phones hot spot. The hot spot will be off and it will say it’s a possible internet source. It takes about five min to get it up and running.
Written by a customer while visiting roku.com
Customer Rating
5
Great product
on January 1, 2024
Posted by: Kurt Dittmar
from Parsippany NJ
Much better than cable, better selection and easy to use
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Great service, poor quality remote control
on January 1, 2024
Posted by: APin Tucson
from Tucson
Great, and easy interface, but the remote control is very cheaply made and the volume buttons on the side only works occasionally
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Excellent, but the USB cable didn't work so well
on January 1, 2024
Posted by: ScipioAfricanus
from Silicon Valley
I bought this unit to replace a 5 year old model that started to have problems. The new unit plays our channels flawlessly, but our TV would not provide sufficient power through the USB cable, which seemed too short to be totally useful. We eventually plugged the new unit into the old power supply, which solved the low/no power issue.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Lots of channels, but lots of repetition
on January 1, 2024
Posted by: Larry75
from Houston
I am still getting used to my Roku device, and so far, it has been easy to use and broadcasts from the device have been smooth and crisp, equitable to broadcasts from cable. The biggest gripe, if that's the right word in this instance, is the repetition of live TV broadcasts from various apps, and the same selection of movies from apps. There's probably not much anyone can do about this, but it would be nice to see some variation. I still anticipate cutting the cable because I can subscribe to a bunch of apps for far less money than I am currently spending on cable.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
👌 awesome
on January 1, 2024
Posted by: Pam63
from Masontown pa
Bought it a month ago, live voice activation. Works well with my tv.
I would recommend this to a friend!
Written by a customer while visiting roku.com