Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5 out of 5
4.5
(2,738 Reviews)
Open Ratings Snapshot
Rating breakdown 2,738 reviews
5 Stars
2,052
4 Stars
366
3 Stars
130
2 Stars
72
1 Star
118
87%of customers recommend this product. 
(
1,538 out of 1,768
)
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Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
5 out of 5
5
Easy to use.
on January 3, 2024
Posted by: Rose
from Independence, VA
I hooked this up about a month ago and can't believe the variety avaiable.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1 out of 5
1
Horrible!
on January 3, 2024
Posted by: JJ 3012
from CA
I want my old Roku back, this one doesn’t airplay videos and it keeps blacking out every 10 seconds when I’m on the menu!!
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, September 10, 2024
Hello, JJ. Thank you for sharing this with us. If you encounter an issue establishing a connection using Airplay to your Eoku device, check the software version on your Roku device. The latest version will help you achieve optimal, bug-free performance with the latest features. To check, press Home>Setting>System>Software Update>Check Now to check for updates manually. Additionally, both your Roku device and your iPhone should have the same Wi-fi connection, and make sure that you have an updated OS version on your iPhone to support our product. For more guidance, you can refer to this link at https://support.roku.com/article/360057488733. If none of these suggestions work, please contact a member of our team so that we can assist you directly at support.roku.com/contactus.

Thank you!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Very easy to setup and use.
on January 3, 2024
Posted by: Christine54
from Richmond Hill, Ga
I bought this a little over a month ago and absolutely love it! Should have gotten it a long time ago. I have a tv that has streaming services built in my tv but I am going to buy a 3rd Roku for that tv also.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2 out of 5
2
Good but malfunctioning
on January 3, 2024
Posted by: Hartl23
from Winchester, KY
Bought a month ago and the remote is malfunctioning with the volume. Probably returning it soon.
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, September 10, 2024
Hello, Hart’23. Help has arrived! You can try resetting your Roku remote to ensure efficient communication between it and your Roku streaming device, First, check that your batteries are aligned correctly and there's no debris blocking the path. Try to restart your Roku device by going to Home > Settings > System > Power. If you don't see Power, go to System Restart. If you still facing the same issue. For guide dance, you can refer to this link at https://support.roku.com/article/208755708. If the issue persists, feel free to contact us at http://support.roku.com/contactus. Your feedback is really important to us and helps us improve our products and services.

Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
New User
on January 3, 2024
Posted by: HRamirez08
from San Antonio
First time using this device. Was able to keep current television. No issues as of yet.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3 out of 5
3
Problems
on January 3, 2024
Posted by: Bobanj
from Egg Harbor City NJ
I have four Rokus and having problems with one and no one from Roku can figure it out
Written by a customer while visiting roku.com
Customer Rating
3 out of 5
3
Good device
on January 3, 2024
Posted by: samboo68
from Parrish, FL
Good device in that more channels are available when using Roku. However, there are moments when your program is interrupted from "buffering."
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Love the features and the different channels.
on January 3, 2024
Posted by: darlenej0828
from Oklahoma Ciry
I have had my Roku for a couple of months and I am extremely satisfied.
I would recommend this to a friend!
Written by a customer while visiting roku.com
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