I want my old Roku back, this one doesn’t airplay videos and it keeps blacking out every 10 seconds when I’m on the menu!!
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, September 10, 2024
Hello, JJ. Thank you for sharing this with us. If you encounter an issue establishing a connection using Airplay to your Eoku device, check the software version on your Roku device. The latest version will help you achieve optimal, bug-free performance with the latest features. To check, press Home>Setting>System>Software Update>Check Now to check for updates manually. Additionally, both your Roku device and your iPhone should have the same Wi-fi connection, and make sure that you have an updated OS version on your iPhone to support our product. For more guidance, you can refer to this link at https://support.roku.com/article/360057488733. If none of these suggestions work, please contact a member of our team so that we can assist you directly at support.roku.com/contactus.
I bought this a little over a month ago and absolutely love it! Should have gotten it a long time ago. I have a tv that has streaming services built in my tv but I am going to buy a 3rd Roku for that tv also.
Bought a month ago and the remote is malfunctioning with the volume. Probably returning it soon.
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, September 10, 2024
Hello, Hart’23. Help has arrived! You can try resetting your Roku remote to ensure efficient communication between it and your Roku streaming device, First, check that your batteries are aligned correctly and there's no debris blocking the path. Try to restart your Roku device by going to Home > Settings > System > Power. If you don't see Power, go to System Restart. If you still facing the same issue. For guide dance, you can refer to this link at https://support.roku.com/article/208755708. If the issue persists, feel free to contact us at http://support.roku.com/contactus. Your feedback is really important to us and helps us improve our products and services.