Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5
(2,728 Reviews)
Rating breakdown 2,728 reviews
5 Stars
2,043
4 Stars
366
3 Stars
130
2 Stars
71
1 Star
118
87%of customers recommend this product.
(
1,538 out of
1,768)
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
5
Very easy to setup and use.
on January 3, 2024
Posted by: Christine54
from Richmond Hill, Ga
I bought this a little over a month ago and absolutely love it! Should have gotten it a long time ago. I have a tv that has streaming services built in my tv but I am going to buy a 3rd Roku for that tv also.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
Good but malfunctioning
on January 3, 2024
Posted by: Hartl23
from Winchester, KY
Bought a month ago and the remote is malfunctioning with the volume. Probably returning it soon.
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, September 10, 2024
Hello, Hart’23. Help has arrived! You can try resetting your Roku remote to ensure efficient communication between it and your Roku streaming device, First, check that your batteries are aligned correctly and there's no debris blocking the path. Try to restart your Roku device by going to Home > Settings > System > Power. If you don't see Power, go to System Restart. If you still facing the same issue. For guide dance, you can refer to this link at https://support.roku.com/article/208755708. If the issue persists, feel free to contact us at http://support.roku.com/contactus. Your feedback is really important to us and helps us improve our products and services.
Happy Streaming!
Roku Customer Advocate
Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
New User
on January 3, 2024
Posted by: HRamirez08
from San Antonio
First time using this device. Was able to keep current television. No issues as of yet.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Problems
on January 3, 2024
Posted by: Bobanj
from Egg Harbor City NJ
I have four Rokus and having problems with one and no one from Roku can figure it out
Written by a customer while visiting roku.com
Customer Rating
3
Good device
on January 3, 2024
Posted by: samboo68
from Parrish, FL
Good device in that more channels are available when using Roku. However, there are moments when your program is interrupted from "buffering."
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Love the features and the different channels.
on January 3, 2024
Posted by: darlenej0828
from Oklahoma Ciry
I have had my Roku for a couple of months and I am extremely satisfied.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Seems to work ok
on January 3, 2024
Posted by: Bill
from Belfast NY
First one had to take it back after 2 weeks as it just would only work part time. It was replaced at no cost to me. Voice control works great
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Roku love it . Got rid of my fire sticks !!!
on January 3, 2024
Posted by: Jojo
from Illinois
I had 3 fire sticks and replaced with Roku. You can add apps easier with roku. You can rearrange apps easier just an easier product to use . And u get Roku channnel
I would recommend this to a friend!
Written by a customer while visiting roku.com