Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5
(2,728 Reviews)
Rating breakdown 2,728 reviews
5 Stars
2,043
4 Stars
366
3 Stars
130
2 Stars
71
1 Star
118
87%of customers recommend this product.
(
1,538 out of
1,768)
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
1
on January 4, 2024
Posted by: Charlie
Bought about a month ago remote control will not work
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
4
love the speak easy feature.....
on January 4, 2024
Posted by: urmommy
from indiana usa
when the battries get a little low sound doesn't work
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Good options
on January 4, 2024
Posted by: Idaho Gal
from Idaho
I REALLY like the microphone command! NOT GOOD, that the toggle to the right, doesn't work well. I even changed the batterys, it's the device.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Forgets internet connection every time
on January 4, 2024
Posted by: lorax
from Jacksonville, FL
My old roku was occasionally buzzing so I ordered a new one. This one is worse. It takes at least two boots to boot up and each time it has to "find" a connection. It should remember the internet connection like the older one did. And it shouldn't take two boots to boot up.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
It's great
on January 3, 2024
Posted by: Boston
from Oklahoma
All in all a great thing. U can add apps to make it your own. Only thing bad is the remote quite working about 3 months in.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Works great
on January 3, 2024
Posted by: Mike
from Mobile, AL
I had an old flat screen TV and this made it useable again.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Easy to use.
on January 3, 2024
Posted by: Rose
from Independence, VA
I hooked this up about a month ago and can't believe the variety avaiable.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Horrible!
on January 3, 2024
Posted by: JJ 3012
from CA
I want my old Roku back, this one doesn’t airplay videos and it keeps blacking out every 10 seconds when I’m on the menu!!
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, September 10, 2024
Hello, JJ. Thank you for sharing this with us. If you encounter an issue establishing a connection using Airplay to your Eoku device, check the software version on your Roku device. The latest version will help you achieve optimal, bug-free performance with the latest features. To check, press Home>Setting>System>Software Update>Check Now to check for updates manually. Additionally, both your Roku device and your iPhone should have the same Wi-fi connection, and make sure that you have an updated OS version on your iPhone to support our product. For more guidance, you can refer to this link at https://support.roku.com/article/360057488733. If none of these suggestions work, please contact a member of our team so that we can assist you directly at support.roku.com/contactus.
Thank you!
Roku Customer Advocate
Thank you!
Roku Customer Advocate
Written by a customer while visiting roku.com