Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5
(2,728 Reviews)
Rating breakdown 2,728 reviews
5 Stars
2,043
4 Stars
366
3 Stars
130
2 Stars
71
1 Star
118
87%of customers recommend this product.
(
1,538 out of
1,768)
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
4
good features
on January 5, 2024
Posted by: DEC12
from Wingate N.C.
I have really enjoyed using Roku but I would like to get to channels easier.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Some futures don't work on my remote
on January 5, 2024
Posted by: Maria
from New haven Connecticut
Like the volume don't work on one tv but works on other.did purchase 2 for 2 tvs
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, September 11, 2024
Hello Maria, thanks for sharing your experience with us. Let us help you with controlling the power on/off and volume buttons on your remote. To get started, simply press Home on your Roku voice remote, then go to Settings > Remotes & Devices > Remote. From there, choose your voice remote from the list, select Set up remote for TV control, and follow the on-screen prompts to complete the process. If you need more detailed instructions, you can refer to this link: https://support.roku.com/article/115013019828. If you need further assistance, visit us online at https://support.roku.com/contactus. Hope this will help.
Thank you, Happy Streaming!
Roku Customer Advocate
Thank you, Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
4
on January 5, 2024
Posted by: Linda Brown
from Ashland, KY
This is my second ROKU and a A bit disappointed I have to purchase all channels again for 2nd box. Otherwise, love it
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Much better Value than cable
on January 5, 2024
Posted by: Titusville Titans
from Titusville, Florida
We have 3 of them, works great with our 4k TVs. Like that one remote controls TV and Roku unit. Like the customization of channels we have subscriptions as well as all the different free movies we can watch. Just the Roku unit even without any subscriptions is worth buying this product. Highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Overall I Like Roku
on January 5, 2024
Posted by: Wrestleman
from Tennessee
Really like the service and set up. Cannot give the product itself 5 stars, only 4 because the remote is not made very well. Already had to replace with a universal remote.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
wish that i had 3 of them
on January 5, 2024
Posted by: nolan my son in law
from louisville kentucky
best product that i have purchased in years for my tv service
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great features for the price
on January 5, 2024
Posted by: Bob B
from Windham Me
Bought a standard Express last year ,with regular remote . Bought Express+ for the ability to use same remote for TV.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
unhappy with some features
on January 5, 2024
Posted by: bertha
from Bluffton, SC
I still have not been able to get my remote to control the on/off and volume on my tv.
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, September 11, 2024
Hello Berta, need help with your Roku remote and TV? Follow these simple steps if you’re having trouble with power and volume control. First, grab your Roku remote, press Home, and go to Settings > Remotes & Devices > Set up remote for TV control > IR Setup. Then, follow the instructions on your TV screen. For more detailed guidance, check out this FAQ article at https://support.roku.com/article/360004786894. If you need further help, visit us online at https://support.roku.com/contactus. Your feedback is incredibly important to us and plays a crucial role in shaping our products and services.
Happy Streaming!
Roku Customer Advocate
Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com