Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5
(2,728 Reviews)
Rating breakdown 2,728 reviews
5 Stars
2,043
4 Stars
366
3 Stars
130
2 Stars
71
1 Star
118
87%of customers recommend this product.
(
1,538 out of
1,768)
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
5
Amazing
on January 5, 2024
Posted by: jessicafalkingham
from Manhattan, Montana
It is so much easier at the end of a long day only needing, 1 remote. Easy to use.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
New Roku disappointing
on January 5, 2024
Posted by: Linda66
I am disappointed in this model. Has a hard time connecting to WiFi and sometimes just stops while watching TV. Previously had a Roku stick that worked wonderfully for years.
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, September 11, 2024
Hello there! Thank you for letting us know. We’re happy to help fix this issue. To start, try unplugging your Wi-Fi router for at least 60 seconds. Then, restart your Roku device by going to Home > Settings > System > System Restart. You can find more tips to improve your Wi-Fi connection at https://support.roku.com/article/213122277#section-1. Additionally, try to reset your device's Wi-Fi connection through the Roku system. You can refer to this link for guidance at https://support.roku.com/article/208757008#section-2. If none of these suggestions work, please contact a member of our team so that we can assist you directly at support.roku.com/contactus.
Thank you!
Roku Customer Advocate
Thank you!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Great product to cut the cable
on January 5, 2024
Posted by: Jeff E
from Fort Smith, Arkansas
I bought several of these for my house after cutting the cable. They work great! The only downside was figuring out the wiring for a 20 year home theater system.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
ROKU tops them all
on January 5, 2024
Posted by: brian5s
from Colorado
I’ve tried many other streaming entertainment devices, but ROKU tops them all, with its performance, available applications and user interface. The themed environments provide nice visuals when apps aren’t in use. Great product!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Replacement
on January 5, 2024
Posted by: Claw
from Romulus, mi
I got this tv as a replacement for a Roku tv that failed after 13 months through an extended warranty.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
4
Express 4K+
on January 5, 2024
Posted by: Kriellian
from Auburndale, FL
Works seamlessly with LG tv...much better than Xumo from Spectrum.
My advice...get hardwired version to negate any issues with your provider.
My advice...get hardwired version to negate any issues with your provider.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Love my Roku stick, enjoying the different shows.
on January 5, 2024
Posted by: Pamela Dulin
from Louisville KY
I love it thank you guys , excited about all I can get on my TV
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
So Far So Good
on January 5, 2024
Posted by: New user
from Dayton, NV
The Roku as easy to install and we have been able to download channels and apps that have free programs. We have not been watching that much due to health and holiday activities so cannot comment on that. The only negative is the lack of a dedicated on off switch for Roku only that does not affect the TV. otherwise OK.
Written by a customer while visiting roku.com