Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5
(2,728 Reviews)
Rating breakdown 2,728 reviews
5 Stars
2,043
4 Stars
366
3 Stars
130
2 Stars
71
1 Star
118
87%of customers recommend this product.
(
1,538 out of
1,768)
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
5
Roku Express streaming box and remote
on January 7, 2024
Posted by: RCAs
from Missouri
Working Great and very easy to install on TV
!!! Very happy with all Roku apps and channels to watch !!! Thanks Again
!!! Very happy with all Roku apps and channels to watch !!! Thanks Again
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
It’s not bad
on January 7, 2024
Posted by: Lisa
from Gf ny
The volume down button doesn’t work very good. Volume up does and mute works
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Use it every day
on January 7, 2024
Posted by: Anonymous
from Mesa AZ
I really like Roku. We use it all the time we watch TV. No need for cable tv anymore.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
More TVs, more Roku
on January 7, 2024
Posted by: JoeGar3
from San Jose, CA
Bought a second TV w a different integrated in to it. We only lasted a couple of months before purchasing a second Roku. We are never going back!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Has everything!
on January 7, 2024
Posted by: Bill
from Baton Rouge Louisiana
Has all I want and easy to use. Volume buttons on side of remote get in the way sometimes.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
on January 7, 2024
Posted by: Kathy T
from New Orleans
I have 2 Roku TVs. I ordered the Express 4K for my smart TV. I am loving and thoroughly enjoying my Rokus.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Got a dud
on January 7, 2024
Posted by: ksiderakis
from Gig Harbor, WA
Remote has had several sets of Duracell batteries and now it doesn’t work at all.
I would recommend this to a friend!
Response from roku.comBy Elmer, Roku Customer Advocate, September 11, 2024
Hello there, help is here! If you're having trouble with your Roku remote, try these steps: First, reset your Roku remote. If your remote has a pairing button, press and hold it on the back for 20 seconds. If your remote doesn't have a pairing button, press and hold the Back and Home buttons for 20 seconds. Then, restart your Roku device, replace or recharge the batteries, and try to re-pair your voice remote to your streaming device. For detailed instructions, you can refer to this FAQ article at https://support.roku.com/article/21303049528855. Additionally, you can also use our Roku remote app for voice control, quick searches, launching apps, and more. If the issue persists please contact us directly at http://support.roku.com/contactus. Your feedback is very important to us.
We're looking forward to getting you back streaming.
Roku Customer Advocate
We're looking forward to getting you back streaming.
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
3
Good product
on January 7, 2024
Posted by: MThomas
from Fayettville AR
I like the way this works but it really needs a “last” or “previous channel “ button
I would recommend this to a friend!
Response from roku.comBy Bernie, Roku Customer Advocate, September 16, 2024
Hi, MThomas. Thanks for being a Roku fan; we appreciate you letting us know about this. We value customers who provide feedback. We assure you that we will share it with the respective team.
You can control the channels you choose using the remote's navigational keys (left, right, up, and down). You can also add channels to favorites for easy access by highlighting them, pressing the star button on the remote, and adding them to favorites. If you have more questions about your Roku, please visit us online at support.roku.com/contactus to connect with an agent who can assist. Thanks for choosing Roku. Happy Streaming! Roku Customer Advocate
You can control the channels you choose using the remote's navigational keys (left, right, up, and down). You can also add channels to favorites for easy access by highlighting them, pressing the star button on the remote, and adding them to favorites. If you have more questions about your Roku, please visit us online at support.roku.com/contactus to connect with an agent who can assist. Thanks for choosing Roku. Happy Streaming! Roku Customer Advocate
Written by a customer while visiting roku.com