Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
1
on January 8, 2024
Posted by: Carolsue
from Washington, Mo.
I can't pause , rewind or fast forward. I am not a fan of it at all. Instructions are very minimal & I can't find answers to the problem.
Response from roku.comBy Elmer, Roku Customer Advocate, September 11, 2024
Hello, Carolsue. Thank you for sharing with us. Does this issue happen on a specific channel? If not, try performing a software update: Press Home>Settings>System>Software update>Check Now to manually check for updates. Having the latest version will help you to ensure optimal performance and access to the latest features. If the issue persists, feel free to contact us at support.roku.com/contactus. Your feedback is incredibly important to us and plays a crucial role in shaping our products and services.