Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
5
Love the Rucco, but.
on January 9, 2024
Posted by: mrpete
from Danville Alabama
The Rocco is very cool, but I find that my TV has most all of that built into it, so why did I have to spend the extra money for this device. After spending more than $25,000 for cable over the past 35 years, it feels good to cut the cable cord in two.
I needed an updated version of a streaming device and always used Roku and have always enjoyed the products. And it was on sale so was a great time to get it.
I have fire stick, and I love my fire stick, but there are some streaming apps that are only on Roku. My Roku has tons of really fun streaming apps it has boomerang and I love watching cartoons and just being a kid again. my only regret is, I didn’t buy a Roku sooner.
I was given this as a gift and didn't use as I have a smart TV. However, this awards season for movies and TV is not using screeners so I plugged my Roku in and downloaded the app. It's been fantastic.
Your product is disgustingly slow and non responsive. I consider it a waste of money and use my built in service on my Vizio TV.
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, September 26, 2024
Hello Linda, thanks for bringing this concern to our attention. Please ensure that the device has a stable connection by going to Settings>Network>Check connection. Also, try your device's network connection. Go to Settings > Advance system restart > Network connection reset > Reset connection to reset your network connection. Here's a helpful link to connect to the internet: https://support.roku.com/article/115015760328.
If it still does not work, try to use a mobile hotspot. you can refer to the following article for detailed steps: https://support.roku.com/article/115015760328#section-2. If the issue persists, feel free to contact us at https://support.roku.com/contactus for further assistance. We hope this helps! Roku Customer Advocate