Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5
(2,738 Reviews)
Rating breakdown 2,738 reviews
5 Stars
2,052
4 Stars
366
3 Stars
130
2 Stars
72
1 Star
118
87%of customers recommend this product.
(
1,538 out of
1,768)
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
4
Better performance than Roku 4K Streaming Stick
on January 9, 2024
Posted by: Sir Drave
from Central Wisconsin
A year and half ago I began streaming with a Roku 4K Streaming Stick. Operating results were frustrating as I was frequently asked to verify my account with YouTube TV, multiple times a month and as frequently as daily. The second annoyance with the 4K Streaming Stick is short remote control battery life. The remote uses AAA batteries with an average life of two months. Too bad the remote control doesn't use AA batteries which would last significantly longer.
Out of frustration I purchased a Roku Express 4K+ receiver to replace the 4K Streaming Stick. Have been using the Roku 4K+ receiver for a month and it's stable and dependable. Just three requests in a month's time to verify my YouTube TV account. Batteries for the Roku Express 4K+ remote control are AAA size, so I expect their service life will be two months also.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
ROKU EASY
on January 9, 2024
Posted by: Bob 234
from Palm Springs, California
Roku device is easy to setup in only minutes.
So glad I have this Roku device installed on our main TV, because when our streaming device from our TV and internet provider stopped working, I was able to switch over to our Roku device and continue watching TV, and the same program.
So glad I have this Roku device installed on our main TV, because when our streaming device from our TV and internet provider stopped working, I was able to switch over to our Roku device and continue watching TV, and the same program.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
. Needs to be able to connect to more devices.
on January 9, 2024
Posted by: Cortero
I bought so I could connect my Roku surround speakers.. The only thing or will context work is a remote. Dumb...
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Quick response to key strokes easy to use!
on January 9, 2024
Posted by: Bobby the wheel
from Tucson, Arizona
I bought this to eliminate the abundant commercials, and that it did well. since we watch TV in a darkened atmosphere it needs illuminated keys. Recommend it with reservations.
Written by a customer while visiting roku.com
Customer Rating
5
No bundling!
on January 9, 2024
Posted by: Mine
from Here
I am able to watch what I want and not have a bunch of channels I will never look at.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
on January 9, 2024
Posted by: Roku Express
from Yuma AZ
Very happy with this product. Relatively simple to install and use.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great product my Roku
on January 9, 2024
Posted by: Captito
from Puerto Rico
I'm so happy with this item. I also travel with it.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
Disappointed
on January 9, 2024
Posted by: Family Room
from Bear, DE
I bought this device to replace my older device, which I had more than 5 years. Frankly the older device was better. This stick does not retain my TV settings and every time I turn the TV on I have to go thru multiple steps before I can start watching any programs.
No, I would not recommend this to a friend.
Response from roku.comBy Bernie, Roku Customer Advocate, September 12, 2024
Hi there, we appreciate you sending us a review! We're sorry about the experience; this is not what we aim for. In that case, we recommend trying a different HDMI port or doing the setup portion on a different TV to isolate the issue. Additionally, the device can be plugged into your TV's USB port for power or a wall outlet. If you currently use the TV as your power source, try plugging the device into a wall outlet instead. Finally, ensure your remote has a fresh set of new batteries, just in case. We hope that this gets you up and streaming soon! Roku Customer Advocate
Written by a customer while visiting roku.com