Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
4
Roku
on January 9, 2024
Posted by: KASS65
from Nebraska
We’re on our second Roku the first one the remote received a static shock and was all messed up like the volume would turn the TV off, the OK button would try to select everything at the same time, etc. it was all messed up. I didn’t know a remote would be fried with a static shock.
I bought this a few moths ago and I am already having issues with the remote. I had to press the button really hard so it works and when I turn it off, my sound bar stays one for the night. The same happens with the tv sometime as well. I have changed the batteries and reset it but nothing seem to work, it is actually getting worse. I am glad I receive this email because I was going to call to see if the is any warranty for this product.
Cannot figure it out. Wanted it expressly for Bally Sports as Dish doesn't carry it.
Response from roku.comBy Elmer, Roku Customer Advocate, September 12, 2024
Hello there! Thank you for sharing your thoughts with us. It's important to note that Bally Sports is available on Roku. To access it, you have several options: you can purchase a ticket, subscribe directly to Bally Sports+, or sign in with your TV provider credentials. If you already have a subscription, you can access their application by adding their app to your Roku TV/device. To do this, press the Home button, navigate to Search, type the Channel Name, select the channel, and add it. If you still need assistance feel free to visit us at support.roku.com/contactus.
A year and half ago I began streaming with a Roku 4K Streaming Stick. Operating results were frustrating as I was frequently asked to verify my account with YouTube TV, multiple times a month and as frequently as daily. The second annoyance with the 4K Streaming Stick is short remote control battery life. The remote uses AAA batteries with an average life of two months. Too bad the remote control doesn't use AA batteries which would last significantly longer.
Out of frustration I purchased a Roku Express 4K+ receiver to replace the 4K Streaming Stick. Have been using the Roku 4K+ receiver for a month and it's stable and dependable. Just three requests in a month's time to verify my YouTube TV account. Batteries for the Roku Express 4K+ remote control are AAA size, so I expect their service life will be two months also.
Roku device is easy to setup in only minutes. So glad I have this Roku device installed on our main TV, because when our streaming device from our TV and internet provider stopped working, I was able to switch over to our Roku device and continue watching TV, and the same program.