Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5
(2,728 Reviews)
Rating breakdown 2,728 reviews
5 Stars
2,043
4 Stars
366
3 Stars
130
2 Stars
71
1 Star
118
87%of customers recommend this product.
(
1,538 out of
1,768)
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
5
Ease of use and set up
on January 10, 2024
Posted by: Tbrow
from Texas
Suggest to offer a remote that lights up. Other than that...awesome!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Great device
on January 10, 2024
Posted by: Alicia
from Sacramento, CA
Over all it’s a very good product. It’s very easy to install and mounts. Only downside is some features are unavailable on the app and device itself depending on how old your tv is.
I would recommend this to a friend!
Response from roku.comBy Elmer, Roku Customer Advocate, September 11, 2024
Hello! We are thrilled that you've decided to use our Roku product and are genuinely grateful for your support. We would like to extend our assistance and learn more about your concern with feature functionality. We encourage you to visit us online at http://support.roku.com/contactus. Your feedback is incredibly important to us and plays a crucial role in shaping our products and services.
Happy Streaming!
Roku Customer Advocate
Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Easy to adapt to
on January 10, 2024
Posted by: Jerri
from Ponte Vedra Beach
Wish I had done this much sooner! The amount of program options is excellent.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
ROKU Forever
on January 10, 2024
Posted by: Karol
from Tucson AZ
Using Roku since 2011! Wouldn't have it any other way!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
Won’t control my sound bar.
on January 10, 2024
Posted by: Rich
from FL
I have a Bose sound bar but my new Roku remote won’t control volume with Bose no matter how I have tried.
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, September 11, 2024
Hello, Rich. Thank you for sharing with us. You can use a Roku remote to control a Bose soundbar if it's Roku TV Ready certified and connected to a Roku TV over HDMI. However, your Roku voice remote cannot directly control other devices connected to your TV, like soundbars and AVRs. Nevertheless, it’s possible based on your equipment, through a technology called HDMI-CEC! For this to work, all your devices must be connected via HDMI, and all devices must support HDMI-CEC and have this feature enabled. To learn if your TV, AVR, or soundbar supports this technology, refer to the documentation for each device. Be aware that manufacturers may refer to HDMI-CEC by a different name. We have more details about HDMI-CEC here: https://support.roku.com/article/360034303013.
We hope this helps. Happy Streaming!
Roku Customer Advocate
We hope this helps. Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
4
on January 10, 2024
Posted by: Roku
from Sandpoint idaho
Love it helps older tv stream. Don't like how it switches Hamilton port to the one the router is hooked up to
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Love Romu
on January 10, 2024
Posted by: TBlanch827
from Michigan
Great product. Easy to setup and use and soooo many choices of things to watch.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Best in show!
on January 10, 2024
Posted by: Goatbreeder
from Melbourne FL
My third Roku device. Now all tvs operate the same with just one remote. One minor complaint is volume control on side of remote. So much better than my Apple tv(which I happily trashed)!
I would recommend this to a friend!
Written by a customer while visiting roku.com