Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5
(2,728 Reviews)
Rating breakdown 2,728 reviews
5 Stars
2,043
4 Stars
366
3 Stars
130
2 Stars
71
1 Star
118
87%of customers recommend this product.
(
1,538 out of
1,768)
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
4
Quick and Responsive!
on January 12, 2024
Posted by: TropicOfCancer
from Virginia Beach, VA
So far so good. I think I purchased it in Nov/Dec 2023 because the Firestick was getting clunky, unresponsive and going bananas. Since my sister has a Roku and I've played with it, I decided to give it a try because I like how responsive it was. Easy set up and navigation is intuitive, I decided I really like it. The only criticism I have of it is the side mute button. The side buttons tend to get in the way as the remote control is already compact. I have normal sized hands and I still would accidentally press the side buttons. That's it but functionally, I like it.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
awesome alternative
on January 12, 2024
Posted by: satisfiedPa
from pennsylvania
have had these products for a number of years in different areas of my home. Finally dropped expensive cable and rely fully on Roku, and glad i have made the full change.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great device
on January 11, 2024
Posted by: BENG
from Houston, TX
Easy to program to TV. Has all the functions I need/want. Great value for price.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Nice Device, Shoddy Remote
on January 11, 2024
Posted by: Jahmsee79
from SW Wisconsin
I got this on a Black Friday special, so the price was great. It was easy to hook up and get connected. I already have a Roku Ultra so it was just a matter of signing into my account and I was good to go. The device works well and has great wifi reception. The remote, however, is a big flop. After my wife and I used it for about 3 weeks, it developed an odd quirk. After the device has been in use for a couple of hours, the remote acts up. When you press either the volume up or volume down key, the volume goes up. The only way to remedy this is to use the TV remote. This kind of defeats the purpose of having an "all-in-one" remote. While I would recommend the device wholeheartedly, I can't recommend the remote until the volume issue is fixed. Since they come as a pair, you'll have to weigh the pros and cons when making a buying decision.
I would recommend this to a friend!
Response from roku.comBy Jessica, Roku Customer Advocate, September 26, 2024
Hi there, thanks for sharing. We're always here to help. Have you had a chance to contact our customer support team? Please contact us directly at support.roku.com/contactus so that we can assist. Your feedback is very important to us and we’re eager to assist. Thank you! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
on January 11, 2024
Posted by: Mama V
from Tucson AZ
Love the upgraded remotes love I can turn volume up and down on my tv with Roku remote
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Easy to use
on January 11, 2024
Posted by: John T
from Tifton, Georgia
Turned a good TV into a smart tv and was able to view hundreds of channels and movies
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great TV streaming tool
on January 11, 2024
Posted by: John V
from Green Bay, WI
Looking for an inexpensive streaming device I found Roku and am very happy it.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
on January 11, 2024
Posted by: ralex602
from Kempner texas
Bought a second one for bedroom. Remote doesn't work so well.
I would recommend this to a friend!
Written by a customer while visiting roku.com