Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5
(2,728 Reviews)
Rating breakdown 2,728 reviews
5 Stars
2,043
4 Stars
366
3 Stars
130
2 Stars
71
1 Star
118
87%of customers recommend this product.
(
1,538 out of
1,768)
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
4
leading us to cut cable
on January 13, 2024
Posted by: Anonymous
from milwaukie, oregon
want to cut cable so purchased roku to explore how it works and am pleased with this device and voice feature, now im going to order another device for second tv then cancel cable tv
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Remote
on January 13, 2024
Posted by: Customer
from Holiday, fl
Roku works good, remote did not control off and on or volume.Had to buy another remote to work
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
Love speaking into remote!
on January 13, 2024
Posted by: Yvonne
from Rocklin, CA
This is my 3rd purchase of Roku, but this I get to talk to.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Waiting to see how it works.
on January 12, 2024
Posted by: bob28
from Chicago
Take care of my customer service issue first and then ask for a review
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
Many features
on January 12, 2024
Posted by: John
from Fayetteville NC
I brought 4 of these I'm happy with my purchase works great
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Works as it should
on January 12, 2024
Posted by: ddw1
from North Carolina
Easy to setup and a lot of free stuff to watch. Works great with my Visio
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Make a non smart tv smart!
on January 12, 2024
Posted by: Gmire
from Marrero LA
I have been using a little over a month. On an older tv that is not a smart TV it works great. Very easy to use. Much faster than other brands.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
fair
on January 12, 2024
Posted by: Alan Correa
from Fawn Grove PA.
unit is good versatility is another story. it says free programs, no contract but when you try to use them Thay ask for a payment how is that free?
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, September 25, 2024
Hi Alan, thank you for sharing your thoughts. If you want to watch TV for free, you can try The Roku Channel. They offer free TV, including Roku Originals, hit movies, TV shows, live news, and kids' entertainment. You don't need to pay for a subscription, purchase, or rental. However, there are ads on The Roku Channel, and you can choose to pay for premium subscriptions to services like Paramount+ or Showtime. If you have queries or concerns, feel free to contact us at support.roku.com/contactus. Your feedback is incredibly important to us and plays a crucial role in shaping our products and services.
Happy Streaming!
Roku Customer Advocate
Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com