Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5
(2,728 Reviews)
Rating breakdown 2,728 reviews
5 Stars
2,043
4 Stars
366
3 Stars
130
2 Stars
71
1 Star
118
87%of customers recommend this product.
(
1,538 out of
1,768)
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
5
Outstanding
on January 17, 2024
Posted by: Anonymous
from Huntington Beach, CA
The device works extremely well with my 17 year old plasma Pioneer TV. Very simple to set up. An improvement would be to have a remote that lights up but that's minor. Overall, I'm very pleased.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
on January 17, 2024
Posted by: Like
from WI
Really like, compared to fire stick purchased prior.
Easier to navigate and sound volume is better.
Will buy again.
Easier to navigate and sound volume is better.
Will buy again.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
Problem getting some channels.
on January 17, 2024
Posted by: Dont know1233
from Raleigh,, NC
Netflix and UTube turn off after a few seconds. Prime was an issue at first, but my son did something to fix it and now Netflix and UTube are the issues.
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, September 25, 2024
Hey there! Thanks for sharing with us. It's important to have a good internet connection for all Roku devices to avoid playback problems. To check, go to Home > Network > Check Network Connection. Also, make sure your device has the latest software. This will help you get the best performance and latest features. You can also check this FAQ article on how to fix playback issues at https://support.roku.com/article/208755548. If you have any issues, feel free to contact us at support.roku.com/contactus. Your feedback is incredibly important to us and plays a crucial role in shaping our products and services.
Happy Streaming!
Roku Customer Advocate
Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
3
on January 16, 2024
Posted by: Claudiac71
from Collinsville, IL
Bought one last month and volume control button only works intermittently. No one to troubleshoot with. Riki acts like their units are disposable.
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, August 30, 2024
Hi there, thanks for sharing. Have you had a chance to contact our customer support team? We'd be happy to learn more and help troubleshoot this with you! Visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us and we’re eager to assist. Thanks! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
works out of the box
on January 16, 2024
Posted by: OkiePoke
from Texas
This and every Roku I own, work fast and easy-to-use.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
I love it.
on January 16, 2024
Posted by: Uncle Stu
from Asheville, NC
This is my second Roku. I really love it. My go to for entertainment.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Works great
on January 16, 2024
Posted by: Ed J
from Idaho
The best way to make a dumb tv a smart tv. Supports all the great streaming apps.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Way better than my old model
on January 16, 2024
Posted by: Brad89
from Ohio
This model blows away my old Roku that was on its last legs. Boots up fast and has no lag! Connects to my 5g connection for faster use. I also love how I have a voice remote! Makes a big difference in searching stuff. I love it happy with my new Roku!
I would recommend this to a friend!
Written by a customer while visiting roku.com