Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5 out of 5
4.5
(2,738 Reviews)
Open Ratings Snapshot
Rating breakdown 2,738 reviews
5 Stars
2,052
4 Stars
366
3 Stars
130
2 Stars
72
1 Star
118
87%of customers recommend this product. 
(
1,538 out of 1,768
)
Best Buy Privacy Policy
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
5 out of 5
5
easy to use
on January 21, 2024
Posted by: johnb
from louisiana
remote is very easy to use. breeze to install and set up. the audio button is awesome!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Upgraded my Roku to latest version
on January 21, 2024
Posted by: Paul R
from South Carolina
We bought the newest version so we could continue to watch our prime account. The older model was no longer recognized and needed to be upgraded. Comes well documented for best results. Good experience.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Overall great!
on January 21, 2024
Posted by: meanaunt53
from Sweetwater, TX
Have been using for about a month and I am very happy with it! Oddly, the power button and volume controls seem very weak, have to move a foot closer to box to use them. The other buttons work fine. Replacing the batteries did not help.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Glitch free operation. Great content, stream+ liv.
on January 20, 2024
Posted by: the1nunz
from Philadelphia
Great Christmas present for myself. Easy operation. Durable.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
A must have if using just antenna!
on January 20, 2024
Posted by: Zoul_man
from Danbury CT
Very pleased with my purchase. Very easy to use...
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
AWESOME
on January 20, 2024
Posted by: ShirlH
from Dixon IL
Easy installation
Beautiful HD picture
Tons available movies live tv
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3 out of 5
3
Not as reliable as older releases
on January 20, 2024
Posted by: Anonymous
from DAYTON OH
I have 5 Roku devices. The newest 2 months of service is unreliable. Bummer!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2 out of 5
2
on January 20, 2024
Posted by: mike phair
from keene nh
i purchased the 4k model it keeps changing sites and channels at will even if im watching something
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, September 25, 2024
Hello there! This is a bit unusual, we are keen to offer our support and gain a deeper understanding of your concerns. We encourage you to visit our online support at support.roku.com/contactus so that we can thoroughly assess this matter. Your feedback is really important to us and helps us improve our products and services.

Thanks!
Roku Customer Advocate
Written by a customer while visiting roku.com
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