Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5
(2,728 Reviews)
Rating breakdown 2,728 reviews
5 Stars
2,043
4 Stars
366
3 Stars
130
2 Stars
71
1 Star
118
87%of customers recommend this product.
(
1,538 out of
1,768)
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
5
Love It!
on January 20, 2024
Posted by: logoyo
from Conway, AR
It is definitely centered around MY needs, not what it wants to show me. Everything is arranged on screen in an intuitive way. And it’s quick. No more slow start ups, buffering, and unexpected shut downs. I couldn’t recommend it higher.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
on January 20, 2024
Posted by: Janet
from Sun City, AZ
I cancelled my cable and bought this Roku a week later. I had to wait for my handyman to show me how to install it because I have had bad luck doing it myself. It was so easy it was ridiculous! I have bought another for a different room which I haven't installed yet, but I'm going to give it a try.
I was amazed at all the options set up on the Roku. I haven't checked them all out, but I try to do that once a week. My only complaint on my Roku is that it seems to revert back to a Roku page and then nothingness very quickly. If I pause a show, and go in the kitchen for 10 minutes, I have to push buttons, get to my channel, and find the show again. My other option would be to let the show keep running and try to rewind or refind where I was when I come back. If there is a way to make the time longer, I'd like to know about it.
I would give this product 5 stars if I could find that informationn, It seems to work perfectly. Overall, I am very happy with it,
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Works OK when they wor
on January 19, 2024
Posted by: Vera Cull
from Birmingham AL
We like the Roku remote control when it works. However we have had to return two of them when they stopped working. After the telephone assistant had us do several checks, we were pleased that Roku honored their warrante and sent us a new one. This happened twice in less than 6 months.o
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Remote seems very inconsistent and slow responding
on January 19, 2024
Posted by: Steve
from Burgess, Va
The remote is inconsistent even after I changed batteries
Response from roku.comBy Bernie, Roku Customer Advocate, September 16, 2024
Hi Steve, thanks for sharing your thoughts! What’s the specific issue you have with the remote? We understand that you may have trouble with the remote. To help you with this, we recommend contacting the Roku support team to learn more about the issue and provide the necessary troubleshooting steps to fix the remote. Contact us here: support.roku.com/contactus. Happy Streaming! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Easy to use
on January 19, 2024
Posted by: Living Room
from Buffalo, NY
I love that I can pick up watching a program from one room to another.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Love it!
on January 19, 2024
Posted by: TANS
from Satsuma Florida
Loved it so much bought one for every tv in my home and my daughters home too. Gave them as Christmas gifts to the rest of my family.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Works well!
on January 19, 2024
Posted by: Duane
from Des Moines, IA
My wife has a Roku tv, which our 6 yr old grandson likes to watch YouTube on. They have a conflict when Grandma wants to watch tv, so I bought a Roku Express 4K+ for the tv in the back bedroom for the grandson to watch. It was easy to set up. It works so well, I bought a second one for the tv in the basement that I watch.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great features and price
on January 19, 2024
Posted by: Gwen
from Asheboro NC
Will never go back to cable or satellite plans. Roku streaming has all apps I need.
I would recommend this to a friend!
Written by a customer while visiting roku.com