Love my ROKU. My older TV now has a clearer more vibrant picture. Like the apps menu and the ability to add new apps when needed. Love the voice remote. Easy to use and easy to hook up. Bought several more as gifts.
The ok button on remotes quit working. Happened to me on two systems, only 3 months old.
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, September 26, 2024
Monika, thanks for letting us know about this matter. We're always here to help. Have you had a chance to contact our customer support team? Please contact us directly at support.roku.com/contactus so that we can assist. Your feedback is very important to us and we’re eager to assist. Thank you! -Roku Customer Advocate
We bought the newest version so we could continue to watch our prime account. The older model was no longer recognized and needed to be upgraded. Comes well documented for best results. Good experience.