Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
4
on January 23, 2024
Posted by: cdw63
from Peoria Il
Love the product. Two suggestions, incorporate a page button for live TV and put dates of original broadcast in the information description of what is being viewed.
I have had the Roku for a few months. It is a very temperamental. I have to keep refreshing it. I have tow of them and one is great, the other, not so much.
I would recommend this to a friend!
Response from roku.comBy Elmer, Roku Customer Advocate, September 25, 2024
Hi Beverly, thank you for letting us know, and we appreciate your support of our Roku products. As a quick tip to address this issue, please make sure that your device is running the latest software version. Keeping your device updated ensures optimal performance and access to the latest features. To check for updates manually, press Home>Setting>System>Software Update>Check Now. Additionally, we need to consider the stability of your Wi-fi connection on your Roku device so that you can stream without any interruption. You can refer to this FAQ article at https://support.roku.com/article/213122277. If none of these suggestions work, please contact a member of our team so that we can assist you directly at support.roku.com/contactus.